Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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I spotted a 2021 Subaru Forester Sport on the Star website at 11pm at night so I sent a email inquiry. I thought - the mileage was less than 10,000 - too good to be true? Well - not only was the website at 11pm at night so I sent a email inquiry. I thought - the mileage was less than 10,000 - too good to be true? Well - not only was the car available as shown on the website but I found it to be so because there was a response email waiting the next morning from Tae Hopkins! So I called and spoke to Tae who was SO PROFESSIONAL & FRIENDLY! When she asked did I want to come to see it _ it felt like an invitation I couldn’t turn down - so I didn’t!! A few hours later I with my husband were at Star Subaru and being introduced to Alex Chan, another extraordinary and quite professional / knowledgeable member of Star Subaru. He knew the car we were interested in because he had sold it to the former owner. With his even and calm manner, He had us sold even before we saw the car .. we trusted him immediately. SOLD ! When we came to pick up the car, Alex took time to ensure we were familiar with and could engage all the safety and other features before we drove it off the lot - up to and including connecting my cell phone. This experience is still amazing to us. We are not novice car buyers but can say our expectations were exceeded dealing with Alex, Tae & Star. We even named the Forester the ,Blue Star’!!! Grateful for the professionals (& new friends) at Star Subaru! More
Professional. Knowledgeable. Listens and responds appropriately to customer needs.I have no further comment. 13 14 15 Knowledgeable. Listens and responds appropriately to customer needs.I have no further comment. 13 14 15 More
Great customer service! Professional and friendly! Knowledgeable sales rep. Punctual and precise. An overall great experience. Professional and friendly! Knowledgeable sales rep. Punctual and precise. An overall great experience. More
Went to this dealer to check out their 2. 9% financing deal they were having for the month of March. I was met by their friendly receptionist who introduced me to one of their salespeople, Dem 9% financing deal they were having for the month of March. I was met by their friendly receptionist who introduced me to one of their salespeople, Demetri, who wound up being a real pleasure to work with. Demetri was very easy to speak with, no hard selling of any sort, just very informative. It was his knowledge of Subarus that helped solidify my decision to confidently get the new ‘24 Forester Premium. Dealing with the finance manager, Mike, at the time of purchase was also a very good experience which surprised me as I generally fear the worst when it comes to sitting down with finance managers. Overall, I pulled out of the lot with my new car feeling really good about the purchase and will likely go back once it’s time for my daughter to get her new car. More
Steve was very helpful and patient with helping us making a decision between Legacy or Imprezza models and finally helping us choose a Crosstrek. He was very personable and made us feel at ease in choosing a a decision between Legacy or Imprezza models and finally helping us choose a Crosstrek. He was very personable and made us feel at ease in choosing a new car. More
Steve Rep was great. I got a great deal on Forester. He explained every thing yo me. Definitely recommending Steve Sze for your next purchase! I got a great deal on Forester. He explained every thing yo me. Definitely recommending Steve Sze for your next purchase! More
Sales rep Demetri was superb. Very thorough and patient. Not happy with the finance dept. They rushed and failed to give the discount they were supposedly to. Still waiting for th Very thorough and patient. Not happy with the finance dept. They rushed and failed to give the discount they were supposedly to. Still waiting for the refund check. More
Mike did magic for me. I never had someone do that. I made my experience so easy and explained everything to me. I did not felt pressured during the financial matters with I never had someone do that. I made my experience so easy and explained everything to me. I did not felt pressured during the financial matters with Mike. More
I have been looking for a forester for quite a deal. I stopped at Star Subaru and Jimmy Zeng helped me. I was able to work with him to secure a purchase. I stopped at Star Subaru and Jimmy Zeng helped me. I was able to work with him to secure a purchase. More
My experience was great at Star Subaru. The team was very informative and helped me make the best decision! The team was very informative and helped me make the best decision! More