Star Subaru

Friendly and personable My rep was jerry. This is my second car that I have gotten from this dealership and I have had 2 positive experience . Jerry is very friendly and take My rep was jerry. This is my second car that I have gotten from this dealership and I have had 2 positive experience . Jerry is very friendly and takes time to answer all questions . More

Found my 2016 WRX As soon as i walked in i was greeted by Mario and he helped me through the whole car buying experience. He will fight for you and be honest about ever As soon as i walked in i was greeted by Mario and he helped me through the whole car buying experience. He will fight for you and be honest about everything. More

GREAT PLACE TO CAR SHOP GREAT GROUP OF GUYS, EASY TO WORK WITH; FAIR PRICING, QUICK DELIVERY OF MY VEHICLE; BACKED UP ALL OF WHAT THEY PROMISED! MANY THANKS GENTLEMEN ! GREAT GROUP OF GUYS, EASY TO WORK WITH; FAIR PRICING, QUICK DELIVERY OF MY VEHICLE; BACKED UP ALL OF WHAT THEY PROMISED! MANY THANKS GENTLEMEN ! More

Excellent treatment, fair price, no problems For me the purchase of a new car is always a challenge. Seeking a particular model Subaru having I was aware of what a fair price would be. I dislike For me the purchase of a new car is always a challenge. Seeking a particular model Subaru having I was aware of what a fair price would be. I dislike a "hard sell" or an overbearing salesperson. Sales agent, Jimmy Zeng understood my wishes quickly and wasted no time and was 100% amenable. Once the price was established he sought approval form the manager, Mike DeCosimo. No objections were raised. Clean, clear, direct. That's my style. Star Subaru respected how I wanted to be treated and was thoroughly accommodating. The price was to my satisfaction and far less challenging than is typical. I suggest you know the model you want and visit Star. You might be pleasantly surprised. More

Amazing and quick service Mario was super thorough. Went above and beyond to make sure I was knowledgeable of how to use the car. In addition, they threw a couple of extra thin Mario was super thorough. Went above and beyond to make sure I was knowledgeable of how to use the car. In addition, they threw a couple of extra things for me since they wanted to make sure myself and my kids were super safe. Will definitely be back to do service again with them and will recommend to my friends More

Awesome !! My experience actually started back sometime in July. I walked into the dealership and spoke to Mr. Musmacker about the arrival ETA for the Forester. My experience actually started back sometime in July. I walked into the dealership and spoke to Mr. Musmacker about the arrival ETA for the Forester. He said probably some time in October. I continued monitoring your Inventory on your website as soon as the cars arrived I came in . We sat down and had a Deal done in record time with no hassle what's so ever. Frankly this dealership deserves a 10 Star not 5. More

Streamlined and straightforward Chris was very helpful in finding the price I was looking for. His straightforwardness was a big help in the whole process. Definitely would recommend Chris was very helpful in finding the price I was looking for. His straightforwardness was a big help in the whole process. Definitely would recommend him More

Subaru Surge After having the car for two days, they did not find a cause of the surge I’ve complained about since I bought it which occurs when accelerating for After having the car for two days, they did not find a cause of the surge I’ve complained about since I bought it which occurs when accelerating forward or backward from a stop or from a very slow speed as when rounding a corner. I have a dent in the trunk from a sudden acceleration as I backed up to get out of a parking spot! Occasionally the forward surge is enough to feel the need to hit the brake or to have the sensation of being pressed back into the seat. A more aggressive driver might not be bothered by this surge, but it is unsafe and also annoying.Is this a common complaint about Subaru Foresters? Thelma Fellows More

Terrible experience I went to get a simple oil change at 2:00 (I had made an appointment) after waiting over 2 hours, they told me that I had to change the oil pan becaus I went to get a simple oil change at 2:00 (I had made an appointment) after waiting over 2 hours, they told me that I had to change the oil pan because it was rusted. They said it would cost over $1000. I spoke to my uncle, my boyfriend, and even the dealer who sold me the car and they all said that was WAY too much money. So I denied the offer of them keeping my car for a week and charging me over a grand to change the oil pan. Upon getting in my car getting ready to leave, I see wires hanging out from the latch that I am supposed to use to open up the hood. I go back and asked why it was like that. They took the car in and said it's because they have to use pliers to open up the hood of my car. I told them that I not anyone else ever had to use pliers and they basically called me a liar. I ended up getting absolutely nothing done to my car after going in for a simple oil change and now I have a latch that is broken. I live 15 minutes from the place and got home at 6:00 for a 2:00 appointment. I am so unbelievably upset. More

Great job I would like to special mention Kevin Suh for accomodating my concerns and for the swift response. Also for the technicians that did the repair. You g I would like to special mention Kevin Suh for accomodating my concerns and for the swift response. Also for the technicians that did the repair. You guys are awesome More