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Star Subaru
Bayside, NY
2,320 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 2,320 reviews
November 30, 2018
Thank u Kevin from service , Phil and Paul from sales are the best. Smooth process and quick ,cleaners waiting area , short waiting time. Thanks for everyth Kevin from service , Phil and Paul from sales are the best. Smooth process and quick ,cleaners waiting area , short waiting time. Thanks for everything. will come back again More
by Rod
Verified CustomerEmployees Worked With
Phil Musmacker, Paul Huang
November 29, 2018
Engine Light Problem The engine light on my 2015 Forester with 20,000 miles is on, I took the car to service and left there on Monday-11/12. I got a call first they will The engine light on my 2015 Forester with 20,000 miles is on, I took the car to service and left there on Monday-11/12. I got a call first they will try to have it fix by the end of Monday. Later at 4:20PM, I got a call saying the car won't be ready til Tuesday. I received another car around 4PM on Tuesday saying the car will not be ready and they needed to order a part and can be done the next day. I received the same message on Wednesday that the car won't be ready til Thursday. I asked for a loner car which they ran out of. I was directed to Enterprise to get a rental car and pay from my own pocket first, then it will be reimbursed from Subaru. Finally, my car is fixed and ready to pick on Friday 1PM. It has been very frustrated week with Star Subaru services, it should be better planned than kept inform customer an uncertain answer. Staff should know what they are doing if they are fully trained. More
by LIMINGMEI2000
Employees Worked With
Service department
November 29, 2018
Top Notch! I appreciate the convenience of making an appointment online. The staff is always pleasant & friendly. I like that the waiting area is clean & has pl I appreciate the convenience of making an appointment online. The staff is always pleasant & friendly. I like that the waiting area is clean & has plenty of seats. More
by ELIZ00519
Employees Worked With
David & Doug
November 29, 2018
Problem solved Brought my forester in to check the wipers that was not spraying properly and took care of problem the next day as soon as they got the part. Brought my forester in to check the wipers that was not spraying properly and took care of problem the next day as soon as they got the part. More
by Porsche911
Employees Worked With
Sherbourne williams
November 27, 2018
Treated like you mattered From the moment I drove my car through the garage door Sherbourne took care of me like I was his most valued client... I am sure he makes everyone fee From the moment I drove my car through the garage door Sherbourne took care of me like I was his most valued client... I am sure he makes everyone feel that way. In for just an oil change, he was sweet and sympathetic when he had to tell me I needed BOTH front and back brakes! More
by malawi718
Employees Worked With
Sherbourne “ shebs “
November 27, 2018
All around great experience Both Mario (Sales Rep) and Mike (Delivery Specialist) were helpful, worked to get me the best price, and bent over backwards in order to get me the ex Both Mario (Sales Rep) and Mike (Delivery Specialist) were helpful, worked to get me the best price, and bent over backwards in order to get me the exact vehicle that I wanted in time for Thanksgiving! Thanks, guys! More
by misscrissi
November 26, 2018
Straightforward, painless and friendly Overall, the experience At Star Subaru was a straightforward process, and our sales person, Mario was very knowledgeable and friendly. We are happy wi Overall, the experience At Star Subaru was a straightforward process, and our sales person, Mario was very knowledgeable and friendly. We are happy with the new 2019 Forester. More
by DarkPhoenix753
November 26, 2018
Was updated w info I inquired about Was made to feel comfortsble in office asking questios. All requests were met by staff and service. waiting rooms were available as well as a clean re Was made to feel comfortsble in office asking questios. All requests were met by staff and service. waiting rooms were available as well as a clean restroom More
by LINMFERRO
Employees Worked With
Nelson Joel saez
November 24, 2018
First service for new car I needed to get the first service maintenance done on my new 2018 Forester so I went to Star Subaru’s appointment calendar and chose a day and time co I needed to get the first service maintenance done on my new 2018 Forester so I went to Star Subaru’s appointment calendar and chose a day and time convienent to my day off from work. Upon arrival on the day after Thanksgiving they took the car, did a walk around to inspect the vehicle and gave me a copy of that inspection. I was told that it would take about an hour and to go into the well heated waiting room. Watched GMA and after one hour my car was done! Minimal charge for my requesting the tires to be rotated and no charge for the oil/filter change. Later heard from coworkers that they couldn’t get their cars serviced on the same day as mine because their car’s service centers weren’t open on Black Friday! Nice of Star Subaru to be open for my car More
by Suntanned
Employees Worked With
Andy Wong
November 24, 2018
Very friendly and knowledgeable staff The staff was very friendly and knowledgeable. Not only did the change the oil in my car, they did an multi point inspection and recommend a maintena The staff was very friendly and knowledgeable. Not only did the change the oil in my car, they did an multi point inspection and recommend a maintenance schedule. More
by sspielberg
Employees Worked With
Alex Collao
