Star Subaru

Love my new car Very happy with new vehicle. Staff was great and patient with me as it took me a few weeks to lease the Impreza. I would definitely recommend this dea Very happy with new vehicle. Staff was great and patient with me as it took me a few weeks to lease the Impreza. I would definitely recommend this dealer. More

New car purchase I just purchased my third Forester from Star and Jimmy was the best in going thru all the bells and whistles and Mike made the financial process painl I just purchased my third Forester from Star and Jimmy was the best in going thru all the bells and whistles and Mike made the financial process painless and also received great trade in value for my 2014 Great staff in the showroom and service department More

Beware car would not start after picking up car Bought my 14 outback in for 60’000 schedule maintenance. No pressure to get it done. However after dropping off the car they called me later that day Bought my 14 outback in for 60’000 schedule maintenance. No pressure to get it done. However after dropping off the car they called me later that day to say that they need to do two additional service plus adjust my parking brakes. I gave them the ok to do the two but not the parking brakes. Truth is I have never used my parking brakes so can’t imagine why it would need adjusting. They kept car overnight. Next day picked up car and noticed the diagnostic sheet was not checked off. I specifically asked them to check battery because I was having problems with battery and had to jump start car twice before going in for service which I told them. The service guy told me that they checked the battery but just never checked it off on sheet. Also noticed that they checked box that they filled washer fluid which indicator was on when I dropped off car. After driving from dealer a few miles the washer fluid light came on which meant they never filled it. Three days later went to start car. Car would not start. This is after spending $1135 at dealer. Could not get battery going with jumper cable. My husband decided to buy a new battery rather than paying for tow truck back to dealer. We had the old battery tested and sure enough it tested as bad. Install new battery and car started right away. No problem since. Now are they just checking off boxes and not doing test? Clearly they didn’t fill the washer fluid and that battery was no good. Shame on them. Also noticed on my prior visit they did not fill out diagnostics on sheet. Just beware. More

Great results at Star Subaru I was looking for a Legacy with the larger 3.6 engine, and another dealership could not find one. I called Star, and they had just what I wanted waiti I was looking for a Legacy with the larger 3.6 engine, and another dealership could not find one. I called Star, and they had just what I wanted waiting in the lot! Chris was wonderful to work with, helped get us a great price and a far better trade-in deal than I expected, satisfied all our picky requests and made sure our experience was first-class. Mike smoothed the way in the back office. We are very pleased with the purchase and the dealership. More

Best experience One of my best dealer experience. They been so helpful since the day I came there. Mike, Andy especially. They find me a great car with a great deal f One of my best dealer experience. They been so helpful since the day I came there. Mike, Andy especially. They find me a great car with a great deal for sure! I will recommend everyone that looking for a Subaru to come here, they will work for you and gave you the best deal. Very satisfied customer! More

What’s the point of “appointments”? I had a 9:15 am appointment for an oil change on my NEW vehicle . It was 10:45 before they even took my car inside. the waiting area was filthy. The o I had a 9:15 am appointment for an oil change on my NEW vehicle . It was 10:45 before they even took my car inside. the waiting area was filthy. The other customers were making LOUD phone calls. The entire experience was terrible. Sorry I bought my car from Star Subaru. What a terrible dealership. More

just a simple request I needed new windshield wiper so I called and asked if I needed an appointment None was needed and they replaced my front and rear ones, checked my I needed new windshield wiper so I called and asked if I needed an appointment None was needed and they replaced my front and rear ones, checked my fluids and sent me on my way in no time. Good going Star Subaru! More

Service was fine They addressed my issues and serviced as of my request. They had to order a new drivers to replace a creaky one. When it comes in they’re supposed to They addressed my issues and serviced as of my request. They had to order a new drivers to replace a creaky one. When it comes in they’re supposed to call me. More