Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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great experience I had been leasing a different car for many years and needed a change. I had no idea what I wanted to drive so my husband and I set out for what has b I had been leasing a different car for many years and needed a change. I had no idea what I wanted to drive so my husband and I set out for what has been in the past a grueling experience. Not the case at Star Subaru in Bayside. Our salesman Mario was friendly, knowledgeable and professional. Mike the finance manager gave us a price we could nor refuse.And it all started with an inquiry on True Car and a phone call from Laurie in the Business Development Center. Laurie's soft reassuring professional manner was honest and got us in the dealership the next day. We went to look on a Thursday and the next day I was driving home in my new Subaru. And on Saturday we headed back to Mario for a tech lesson on how to use all the extras in the car More
On the ball Went for an oil change and car was ready in 20 minutes seat and carpet covered. Had radio updates which was not a dealership issue that took longer. S Went for an oil change and car was ready in 20 minutes seat and carpet covered. Had radio updates which was not a dealership issue that took longer. Staff courteous. My phone was going dead and they charged my phone as well More
Rating My Experience With Star Subaru in Bayside, NY I have given a 5 star rating because both management, Mike DeCosimo, and sales person, Chris Kraly, were professional; they were knowledgeable with th I have given a 5 star rating because both management, Mike DeCosimo, and sales person, Chris Kraly, were professional; they were knowledgeable with the product and presented it in a clear manner. They answered all of our questions. What they said was what was delivered. And yes, I would recommend them to others for Subaru vehicles. More
Positive Experience Like the manager did everything he could to make sure everything went smooth he hooked me up with a great warrantee and give me some extras .Jackson Like the manager did everything he could to make sure everything went smooth he hooked me up with a great warrantee and give me some extras .Jackson the salesman was great friendly professional not pushy and again made sure everything went smooth and made sure we were comfortable and everything was good with the car overall I was very satisfied love my car More
Treated well Service advisor was friendly and knowledgeable. He responded to all my queries and kept me abreast of the progress being made on my car. I was in an Service advisor was friendly and knowledgeable. He responded to all my queries and kept me abreast of the progress being made on my car. I was in and out in quick order More
The best!!!! I've been to quiet a few service center for both my cars and can honestly say I get the best service from Starr Subaru, I drive 1hr from nj to go ther I've been to quiet a few service center for both my cars and can honestly say I get the best service from Starr Subaru, I drive 1hr from nj to go there and it's totally worth. The advisors are transparent and only suggest whatever repairs are necessary for your vehicle. Im tired of going to those service center where you go in for an oil change and they're trying to force you buy new car tires, spark plug, routers and an alignment all by just looking at your car, when they didn't even put it on the ramp... I thank God I never had that experience at Starr Subaru.. The staff are always smiling and the atmosphere there is always welcoming, ive referred quite a few clients to them and they all had a wonderful experience and has only used them since.. To the team at Starr Subaru I say keep up the good work!! More
Great Experience When I walked into the showroom, I did not feel confident that I was leaving with a vehicle that day. I was only shopping around, but I know cars and When I walked into the showroom, I did not feel confident that I was leaving with a vehicle that day. I was only shopping around, but I know cars and knew what I was looking for. Chris, the salesman, never pressured me or made me feel like I did not know what I was talking about. They let me take the time to decide if the car and the deal was the right one for me. Two days later I went back and talked about it some more with the team. They really worked with me to get me an amazing deal. I would definitely recommend this dealership. More
Pain Free Leasing 2019 Subaru Forester Limited We decided to leasing our new 2019 Subaru Forester Limited from Star Subaru because email message from Laurie Bares stated "** Everything is included We decided to leasing our new 2019 Subaru Forester Limited from Star Subaru because email message from Laurie Bares stated "** Everything is included - ZERO hidden fees - guaranteed!" And sub-sequences email correspondence between us and Sonya Burgess close the deal. Summary: painless and hassle-free. Awesome customer service from Sonya and Andy Wong. Thank you Both! More
It was calm and informative. Chris was kind and super mellow. He was quite knowledgeable about the vehicle. His mellow personality was a good fit. He was not pushy nor inauthentic Chris was kind and super mellow. He was quite knowledgeable about the vehicle. His mellow personality was a good fit. He was not pushy nor inauthentic. Also he was available to answer all my questions. More
mario the man The highlight of my experience with Star Suburu was Mario assisting in my purchase. Maybe more than the purchase of my WRX. Maybe. No other words n The highlight of my experience with Star Suburu was Mario assisting in my purchase. Maybe more than the purchase of my WRX. Maybe. No other words needed to describe Mario but perfect. More