Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Andy is the greatest! Andy is the best salesman at Subaru! He doesn’t push you to buy. He just tells you the facts and is very knowledgeable about the new cars and functi Andy is the best salesman at Subaru! He doesn’t push you to buy. He just tells you the facts and is very knowledgeable about the new cars and functions. More
No loaner vehicle I went in because of the two recalls. And I was told no loaner vehicle on that day. Waited 2 hours for the recall service. I went in because of the two recalls. And I was told no loaner vehicle on that day. Waited 2 hours for the recall service. More
Service Employee Mistreated my Vehicle I watched as a subaru employee took my vehicle and revved the engine & floored it down the street as they were taking it in to get worked on. I never I watched as a subaru employee took my vehicle and revved the engine & floored it down the street as they were taking it in to get worked on. I never accelerate hard with my car bc I am trying to treat the engine right, especially on cold engine oil. So I was very unhappy when I witnessed them mishandle my brand new car. & when I reported it to a “manager” no one seemed to care & didn’t do anything about it More
Good service Very friendly and detail orientated. Price is good, and very competitive. More options on the car will be appreciated. For example: auto folding mirr Very friendly and detail orientated. Price is good, and very competitive. More options on the car will be appreciated. For example: auto folding mirrors, interior lighting options (not just for top tier model aka touring) those are the things which buyer should be able to buy. Warranties on the car could be better in terms of pricing. Subaru is a small company, and should be able to offer better warranties like what Hyundai does with their 5 years warranties. More
Excellent service! Chris and Mike D really made the process painless and efficient. They were friendly, thorough, and reliable. And of course, I love my new car! Chris and Mike D really made the process painless and efficient. They were friendly, thorough, and reliable. And of course, I love my new car! More
Service Waiting time is decent. Expect to have many customers at the waiting room for service. Service advisor answer all questions that the customer have in Waiting time is decent. Expect to have many customers at the waiting room for service. Service advisor answer all questions that the customer have in mind. They keep customers update with the service. More
I came in skeptical but was very pleasantly surprised I used truecar and was called back quickly by star Subaru who told me they could beat a New Jersey competitor’s price on the car I wanted. I was very I used truecar and was called back quickly by star Subaru who told me they could beat a New Jersey competitor’s price on the car I wanted. I was very surprised but the dealership was great. More
Bought a Crosstrek My salesman, Mario was excellent. He is professional, friendly and knowledgeable. He also has a great personality and is funny. Also he was great to n My salesman, Mario was excellent. He is professional, friendly and knowledgeable. He also has a great personality and is funny. Also he was great to negotiate with and felt he gave me the best price that he could. More
Professional, efficient service My service dept contact called me ahead, making me aware of what needed to be done, on my car. It was abit involved; he showed patience& understanding My service dept contact called me ahead, making me aware of what needed to be done, on my car. It was abit involved; he showed patience& understanding. The repairs needed my car to be kept overnite; so, I was provided with prompt pickup service, the next day, to my home. There is a respectful & caring attitude, here. The service dept. is managed well. More
Service They are very professional and helpful. Discuss the issue with you before doing any work. Easy to get appointments and the work is done on time. They are very professional and helpful. Discuss the issue with you before doing any work. Easy to get appointments and the work is done on time. More