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Star Subaru
Bayside, NY
2,322 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 2,322 reviews
April 19, 2019
Loose caliper with missing screw I had my service done at the dealer for brakes back in February. Come March my car started moving on it’s own on small inclines when in park and keys I had my service done at the dealer for brakes back in February. Come March my car started moving on it’s own on small inclines when in park and keys taken away and turned off. Little did I know, come April I saw the caliper was out of position where it usually is. I checked it out and turns out the caliper was flapping back and forth scratching the wheel and the caliper itself. It was missing a screw. I don’t know if they forgot to put it back on or if it was tighten enough and it came loose under driving. Brought it in to dealer to fix and they just put on the screw. I don’t know if they checked everything to make sure everything was okay or not. No compensation nothing or sorry or anything. Left with the missing screw intact, scratched wheel and caliper. More
by mikoll
Verified CustomerEmployees Worked With
Phil Musmacker
April 17, 2019
Courteous Michael helped with the finance and did not try to sell us with things we don't need. They m,ade sure car was clean and handle ease of our trade in Michael helped with the finance and did not try to sell us with things we don't need. They m,ade sure car was clean and handle ease of our trade in More
by aardire
April 17, 2019
Good salesman.!! Courteous service!! Very good service!! Friendly service and knowledgable!! Polite and good level of satisfaction. Thank you so much Star Subaru!!! Highly recommended dea Very good service!! Friendly service and knowledgable!! Polite and good level of satisfaction. Thank you so much Star Subaru!!! Highly recommended dealer!!! II love my new Subaru!!! More
by Vinny0211
April 15, 2019
Happy with the service Everyone at Star Subaru was friendly and helpful. I felt I was well guided, making me feel confident with my purchase. My sales representative accommo Everyone at Star Subaru was friendly and helpful. I felt I was well guided, making me feel confident with my purchase. My sales representative accommodated all of my needs. More
by dogwalkingtails
April 15, 2019
All good until found mechanics belt buckle indented 5 spots came back to show manager damage caused by belt buckle of mechanic on edge close to oil filter when hood open front plastic edge all scratched and ind came back to show manager damage caused by belt buckle of mechanic on edge close to oil filter when hood open front plastic edge all scratched and indented, only could happen when hood was opened, FIRST OIL CHANGE, not happen did not ask for anything but to tell mechanic so it does not happen again, VERY DISAPPOINTED in service More
by LeeFischer
April 14, 2019
Great service! Friendly, attentive, well informed. Careful inspection. Found important issues overlooked or forgotten by owner. Options for repair made clear. Ni Friendly, attentive, well informed. Careful inspection. Found important issues overlooked or forgotten by owner. Options for repair made clear. Nice, clean environment for waiting while car being serviced. Overall excellent experience. More
by connieperetz
Employees Worked With
Sherborne Williams; Teddy Neofites
April 14, 2019
No worries Everyone at this dealership is so polite and courteous. The service writer (sorry didn’t get his name) is efficient and friendly and he always gives a Everyone at this dealership is so polite and courteous. The service writer (sorry didn’t get his name) is efficient and friendly and he always gives an accurate estimate of how long the service will take. The cashier was friendly too. More
by mike
Employees Worked With
Jimmy Zeng
April 12, 2019
Smooth, Painless Frank was very friendly, and helpful in making the Transition go as smooth as possible. He answered all my questions, and explained everything. The w Frank was very friendly, and helpful in making the Transition go as smooth as possible. He answered all my questions, and explained everything. The workers over at Star Subaru could not have been more helpful, and friendly. Dealing with Frank and the staff at Star Subaru Was a pleasure. I could not be more happy. More
by Kaczman
Employees Worked With
Frank Swaney
April 12, 2019
Went for a quick oil change and inspection. Went for a quick oil change and inspection, Five hours and $1,000 later I left without the inspection and 50 more miles on my car!? Never again! Went for a quick oil change and inspection, Five hours and $1,000 later I left without the inspection and 50 more miles on my car!? Never again! More
by RICHMONDHILLRON
Employees Worked With
I do not know the names of the employees I worked with.
April 11, 2019
Love my new Subaru! Buying a new car can be very stressful, but the people at Star Subaru made it a smooth and easy process. Paul, our salesman, was very knowledgeable a Buying a new car can be very stressful, but the people at Star Subaru made it a smooth and easy process. Paul, our salesman, was very knowledgeable about my vehicle and answered every question in detail. Michael, in the finance department was very strait forward with the various options we had and we felt we were given the best advice and suggestions to our benefit. All in all, it was a great experience and I would definitely recommend this dealership. More
by JD
