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Star Subaru

Bayside, NY

4.9
2,322 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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206-26 Northern Blvd.

Bayside, NY

11361

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Showing 2,322 reviews

May 15, 2019

!!!!! Was there for airbag recall. Now there’s gap between the panels and a strip of grease mark. Job wasn’t finished! Don’t you think? More

by TONY8BARBARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
May 21, 2019 -

Star Subaru responded

We apologize that your experience with the airbag recall at Star Subaru was anything less than satisfactory. Please contact our service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. 833-271-0484. Thank you.

May 15, 2019

Wanted.. Jimmy and Mike did everything until I got it! Thx Sales and finance made sure I got the model, color and price I wanted. Transaction was smooth and did not feel pressured at all. Great job! More

by Alau1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Zeng
May 15, 2019 -

Star Subaru responded

Thank you so much for the kind words. We appreciate the 5-star rating and look forward to working with you again in the future!

May 14, 2019

Leasing a car. Second time working with Andy Wong. Very professional, very helpful, answers all questions. Explained financing well and helped with the process. Andy More

by RBahk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Jun 21, 2019 -

Star Subaru responded

Thank you so much for the kind words and the 5-star rating! We look forward to working with you again in the future!

May 14, 2019

Dishonest My elderly mother brought her 16mo old Legasy to this dealership and was taken advantage of, only discovering this when I brought it yesterday for ser More

by PEPENPILAR.DM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson
May 21, 2019 -

Star Subaru responded

We apologize that your experience with the airbag recall at Star Subaru was anything less than satisfactory. Please contact our service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. 833-271-0484. Thank you.

May 13, 2019

VERY DISAPPOINTING! Service Reps lack professional development, & unfriendly. Just want you to pay big bucks, I would not bring my car here to service if it has major con More

by S Hung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson Saez
May 21, 2019 -

Star Subaru responded

We apologize that your experience with the airbag recall at Star Subaru was anything less than satisfactory. Please contact our service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. 833-271-0484. Thank you.

May 13, 2019

Great Experience Jimmy Zeng was great from start to finish. My Forester was in transit and he kept me up to date on its progress. It was delivered to the dealership ea More

by KyleW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike D., Jimmy Zeng
May 13, 2019 -

Star Subaru responded

Kyle - thank you so much for your patience and your kind words! We hope you enjoy your Forester and we look forward to working with you again in the future.

May 13, 2019

Great sales department they take care of everything The sales department took care of everything from beginning to end. The salesman chris handled everything from returning my lease car to getting my ne More

by anthonydepalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kraly
May 13, 2019 -

Star Subaru responded

Anthony - Thank you so much for the 5-star rating. We appreciate the kind words and look forward to working with you again in the future.

May 12, 2019

Subaru Forester from star dealer Very friendly dealership Walks through whole process This is my third Subaru from Star and I’m very happy with sales and service dept Thanks More

by arappa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Musmacker, Paul Huang
May 13, 2019 -

Star Subaru responded

Arappa - thank you so much for the kind words and the 5-star rating. We hope you enjoy your new Forester and look forward to working with you down the road when it's time for your fourth Subaru!

May 12, 2019

I love my forester It was fun working with Mario he gave me a sense of confidence driving out in my brand new forester....I will definitely recommend Mario in the future More

by carleenpowell8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia, Mario Aetonu
May 13, 2019 -

Star Subaru responded

Carleen - thank you so much for taking the time to review our dealership. We hope you enjoy your Forester and we look forward to working with you again in the future.

May 12, 2019

Great and quick service. Was in and out of dealership for less than a few hours. Ease of buying a vehicle was exceptional. Salesperson Andy was on point getting the best price More

by Moon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
May 13, 2019 -

Star Subaru responded

Moon - thank you so much for the wonderful review. We appreciate your business and look forward to working with you again in the future.

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