Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Our salesman Mario had extended himself in every way possibl The salesman Mario was professional and accurate with his knowledge of Subaru’s. He spent time with my husband and I and did not rush. The Crosstrek L The salesman Mario was professional and accurate with his knowledge of Subaru’s. He spent time with my husband and I and did not rush. The Crosstrek Limited came in weeks before we thought. Needless to say we were thrilled. When we went in to pick up the car Mario spent at least 1 hr and 30 minutes plus describing and pointing out all the features of my beautiful Crosstrek Limited. There was a bit of time that we did have to wait. However our overall experience was fabulous. Especially with the end result. Mario even gave us his cell number and told us to reach out to him anytime if we had any questions. Also come back and he would go through the entire description of the Crosstrek features. He even text me to ask how I liked the car. I would recommend Star Subaru to all my family and friends. More
Excellent service Excellent choice when trying to a buy a new car and they know how to get you the car the you want highly recommend this dealership Excellent choice when trying to a buy a new car and they know how to get you the car the you want highly recommend this dealership More
Great service Everyone was so nice and helpful. They really took care of us and gave us all the information on the car. Great experience, and thankful. Everyone was so nice and helpful. They really took care of us and gave us all the information on the car. Great experience, and thankful. More
Bought new forester Great bought new forester spot second purchase from star Subaru great dealership Demitri G. our dealer work really well with us. He explain everything Great bought new forester spot second purchase from star Subaru great dealership Demitri G. our dealer work really well with us. He explain everything and made sure we understand how it works . Five star for him More
it was good air conditioner system was not working and auto inspection, oil change. all in all took about 3 1/2 hrs, air condition unit had to be replaced. air conditioner system was not working and auto inspection, oil change. all in all took about 3 1/2 hrs, air condition unit had to be replaced. More
Service on 6/25/19 Reasonably good quality service. However, the service representative mostly explained things in auto mechanic's terms that I couldn't understand full Reasonably good quality service. However, the service representative mostly explained things in auto mechanic's terms that I couldn't understand fully. When requested he did clarify but not in a manner that really helped me to understand and make informed choices. More
Welcoming and friendly Mario was very approachable and accomdatiding to our needs. He even gave us his cell numbers so we could contact him even when he was not at work. The Mario was very approachable and accomdatiding to our needs. He even gave us his cell numbers so we could contact him even when he was not at work. The manager was also friendly and talked to us while we were waiting for our car to be ready. We felt very welcomed here. More
Excellent Service Had an electrical issue. Star Subaru diagnosed issue and communicated exactly when they said they would. Told me when the part would be in — 2 days la Had an electrical issue. Star Subaru diagnosed issue and communicated exactly when they said they would. Told me when the part would be in — 2 days later — and when I could expect car back. They’d call when complete. All happened exactly as stated. No problems. Great communication. Nice people. And all covered by warranty. More
Check Recall The crew were extremely courteous and polite. Took care of what my car needed and let me know what to be aware of going forward. I appreciate their The crew were extremely courteous and polite. Took care of what my car needed and let me know what to be aware of going forward. I appreciate their honesty. More
Subaru Service I believe my service as Subaru was so successful because Kristle was able to understand my circumstances regarding time and was able to pencil me in f I believe my service as Subaru was so successful because Kristle was able to understand my circumstances regarding time and was able to pencil me in for an appointment that works for me. She was also very honest with the total wait time and made sure I was notified regardless of being in or out of the waiting room via text or phone that my car has completed its service. That alone says a lot about the customer service being not only warm but considerate. I hope going forward Kristle will be further recognize in Subaru as a very valuable employee due to her professional courtesy and work flow. More