Star Nissan - Service Center

Unpleasant experience I went in for an inspection and oil change Left with a bill of over $900 Front brake pads needed after only 10,000 miles The 30,000 mile service wa I went in for an inspection and oil change Left with a bill of over $900 Front brake pads needed after only 10,000 miles The 30,000 mile service was quoted $100 less than what was charged on my bill Only had 25,400 miles on the car More

Terrible management. My wife have a Nissan Rouge and she took it in for service, the service was done including an oil change but the oil filter was never tighten so all o My wife have a Nissan Rouge and she took it in for service, the service was done including an oil change but the oil filter was never tighten so all of the oil drained out, so I tighten the filter and put oil back in the motor and took it back to Star Nissan,we was told that the manager was going contact us,we call several times but but he never return our calls.this goes to show how much they care. More

Locating and fixing a car issue Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not le Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not let me take the car back until they found the issue. I am on my 2nd lease and am extremely satisfied, I also bought a used car from STAR NISSAN. I live 5-10 minutes from another Nissan dealer and serivce but I won’t go anywhere but Star NISSAN. They make you feel so welcomed at the dealership and service that I won’t even go to another Nissan dealership or service. More

The best Nissan dealership in Queens. I have been getting the run around at another Nissan dealer. Always a problem in regards to my 2017 new vehicle. Trying to hustle for unnessesary work I have been getting the run around at another Nissan dealer. Always a problem in regards to my 2017 new vehicle. Trying to hustle for unnessesary work. Star is clean, not congested, and real service writers willing to help. Ronnie Morales is an amazing young man and extremely knowledgeable. More

Warranty Advisor checked if my warranty covered the work and it did I had the same service done here before and that was not done Kudos to Robert My repla Advisor checked if my warranty covered the work and it did I had the same service done here before and that was not done Kudos to Robert My replacement visor was coveted More

Never received warranty paperwork after 3 attempts Dealing with Ira in financing is a joke. I have my car 7 months and have takked to Ira 3 times. My home address was incorrectly listed I was told tw Dealing with Ira in financing is a joke. I have my car 7 months and have takked to Ira 3 times. My home address was incorrectly listed I was told twice by ira that it was corrected and my paperwork eould be forthcoming. It never did. Additionally service stinks. No loaner car program. Sat 7 hours waiting for a repair that i had diagnosed 2 times prior. Finally fixed. Break noise was never corrected. Cost me 260. For brakes and rotors at a outside service station. Needless to say dont ask me for recommendations!!!!!!! More

Ronnie Morales detail to customer service went above and beyond. He is a true asset to your establishment. Ronnie should be commended for his services. detail to customer service went above and beyond. He is a true asset to your establishment. Ronnie should be commended for his services. More

Always awesome service Robert is great Star Nissan Repair is Great. I find they are curtious, honest, good workers Robert is awesome. Going there is not a chore. I feel very comfortabl Star Nissan Repair is Great. I find they are curtious, honest, good workers Robert is awesome. Going there is not a chore. I feel very comfortable More

Great Service Had major under warranty recall issues - service was performed quickly, under the circumstances. Very courteous and professional. Would definitely ret Had major under warranty recall issues - service was performed quickly, under the circumstances. Very courteous and professional. Would definitely return and also recommend to others. More

Easy oil change Oil change was quick and easy this trip..sometimes wait can be One and a half to two hours This change was completed within ,45 minutes Oil change was quick and easy this trip..sometimes wait can be One and a half to two hours This change was completed within ,45 minutes More