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Star Nissan - Service Center

Bayside, NY

4.7
2,563 Reviews

2,563 Reviews of Star Nissan - Service Center

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August 28, 2018

Worst customer service. Terrible customer service. Employees are rude over the phone and in person. Seems like a bother to ask a question. No one seemed to have ability to a More

by STARNOEMAIL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doniela Grant
Aug 31, 2018 -

Star Nissan responded

Thank you for your feedback. Here at Star Nissan, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

August 28, 2018

Good dealer I was there for my oil change,I'm usually out of there in an hr and i was. They were courteous and nice. They took care of my car like they always do. More

by JROD1574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Star Nissan responded

I'm glad we could get your oil changed and make your visit so quick and efficient. Until next time, take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 26, 2018

The service is outstanding !!! I like fact when u go they very honest when u ask them are they very busy or not worst thing go for services u are there waiting for hours for your ca More

by HONEY1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Star Nissan responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 23, 2018

My review My wife took her car in this time due to my work schedule. She was in and out in 1.5 hours which was not bad. It just needed its 3000 me Check up and More

by Rockymedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio, Robbie, Izzy
Nov 08, 2018 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 22, 2018

Great service great people They treat you like a family member or a good friend I had to bring my 2018 rogue there twice both times was a pleasure very courteous More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Nov 08, 2018 -

Star Nissan responded

We appreciate the kind words, Sal. We look forward to seeing you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 18, 2018

Efficient reliable honest and friendly I travel out of my way to go to this location. I have only had good experiences here. Everyone is great at their job! I highly recommend this Nissan s More

by ADINA.SIMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT
Aug 20, 2018 -

Star Nissan responded

Hi Adina! Thank you for the wonderful review and for traveling to Star Nissan from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 17, 2018

Efficient and Attentive but Dated. Unfortunately we have to go in often because of an issue with our car, but the guys and gals there are really nice and attentive. Robert Davila always More

by MITCHELLRGLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Aug 20, 2018 -

Star Nissan responded

Hello Mitchel! We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 12, 2018

Service center you don’t mind going to Service center was very accommodating and very friendly. No hassles. Would recommend this service center to everybody. Very friendly staff from the m More

by Sal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Nov 08, 2018 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 11, 2018

New customer totally satisfied Always hesitant to start a new place but they were terrific and very professional. I will definitely make this my new service center now on. More

by STARNOEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember his name but he was very good
Nov 08, 2018 -

Star Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 10, 2018

Maxima sr fix They were knowledgeable and understanding. They didn’t rip me off nor scam they were honest and respectful. Quick clean service and minor repairs were More

by Ya boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

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