Star Nissan - Service Center

Warrenty Fixed broken wiper link and oil leak. I had the truck for over a year and within a few months I smelt oil. I hadn’t had time so I dropped it off a fe Fixed broken wiper link and oil leak. I had the truck for over a year and within a few months I smelt oil. I hadn’t had time so I dropped it off a few days and they took care of both issues! More

Recent visit with newly purchased used car Air induct hose was broken . Should have been found prior to sale but they took care of issue right away . Ronnie in service got me in and out quickly Air induct hose was broken . Should have been found prior to sale but they took care of issue right away . Ronnie in service got me in and out quickly More

THE BEST NISSAN This place literally has the best service ever! The nicest employees. My car was in there to be fixed and they called me with updates and always had a This place literally has the best service ever! The nicest employees. My car was in there to be fixed and they called me with updates and always had an answer for me about any questions. I would recommend coming to this Nissan versus any other ones in Queens. More

Terrible! It’s not worth 1 star! I waited for more than an hour for oil change and they still told me that I have to wait at least for an hour. Star nissan did It’s not worth 1 star! I waited for more than an hour for oil change and they still told me that I have to wait at least for an hour. Star nissan did not respect my time and I didn’t get my service done. I’ll never come back More

Very frustrating dealing with employees besides Gus It took three times to fix a problem with my trunk and all experiences with the service center have been very unsatisfactory and often rude It took three times to fix a problem with my trunk and all experiences with the service center have been very unsatisfactory and often rude More

Oil change I was very pleased. Plus a free oil change made everything else a lot better. The staff is very friendly and helpful. Thank you for everything. I was very pleased. Plus a free oil change made everything else a lot better. The staff is very friendly and helpful. Thank you for everything. More

Very professional staff work done fast Very happy been a customer for 18 years very happy with sales and service have owned 7 nissans if I was not happy I would not keep returning Very happy been a customer for 18 years very happy with sales and service have owned 7 nissans if I was not happy I would not keep returning More

coustomer service The guy name is Ronnie Morales is very rude and unprofessional attitude. I went there for my regular oil change and they scratch back of my car while The guy name is Ronnie Morales is very rude and unprofessional attitude. I went there for my regular oil change and they scratch back of my car while backing up. they are agree to do the complimentary repaint and loaner car. the guy Ronnie told me that he will speak to his manager and he will call me and let me know regard to this matter but he never did. when I called them back, the operator pick up the phone and stated he is busy but will call me back soon. I called like 5 times and he never answer or call me back. finally the phone operator told me to bring the car next morning and talk to him while I am there because he is really busy to talk(lied). they told me to come at 7:30 am when I was there on time but the guy didn't show up till 9am. I ask few of the guy there if they could help me but all said to me that he's the one whos going deal with me since he know all the stuff about this. finally he came and I went up to him and call his name, his first respond was WHAT without even looking at me. then I asked him what is the update on my car repainting for the damage that you guys did. he responded to me, it's now up to manager and the body shop guy how will they process your case(with bad attitude). I was like where are them and can you call or talk with them. he didn't do any of those but the body shop guy Kevin was very helpful and he walk with me with all the paperwork and stuff. I wasted my good 5 hours to figure out how to process with the situation. I am very disappointed that guy like Ronnie Morales work for big company like star Nissan as a service consultant. More

Awesome Service Great quick service. No complaints. I would definitely recommend star to anyone looking for quality service Thank you Ronnie for the great service. Great quick service. No complaints. I would definitely recommend star to anyone looking for quality service Thank you Ronnie for the great service. It was a pleasure More

You should be taken at your appointments time If you make an appointment you should be taken at that time or close to it I shouldn't have had to waite an hour before they started on my car If you make an appointment you should be taken at that time or close to it I shouldn't have had to waite an hour before they started on my car More