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Star Nissan - Service Center

Bayside, NY

4.7
2,563 Reviews

2,563 Reviews of Star Nissan - Service Center

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September 09, 2018

Not good service Told parts would arrive in maximum 2 days but took a whole 7 days to arrive. Bad customer service. The person i dealt with was never available on phon More

by Onthefo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Star Nissan responded

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September 08, 2018

Excellent Service Great and courteous service from the tine I pulled pulled into the service area to the service representative to the check out desk. Waiting time was More

by KRISPYKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humphrey Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Star Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 07, 2018

Check the checker/ Nissan technician If you are near by then bring the car over for service and use the coupon..If they offer you the free multiple inspection take it but whole it for wha More

by dknynj0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Forgot
Sep 13, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 02, 2018

Professional and Efficient service I travel to this specific Star Nissan for one reason(Ronnie). I have been coming here since 2013 and my experience has always been good. However, Ronn More

by JAMES.LASHANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humphrey Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie M.
Sep 04, 2018 -

Star Nissan responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Until next time, take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

September 01, 2018

Waiting room Waiting needs to be updated because I find the seats are worn down and furniture are decor out of date. Why monitors has to be one side?? Why not both More

by ACERX_11236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie morales
Sep 04, 2018 -

Star Nissan responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 01, 2018

Happy Customer I purchased my car from Star Nissan in July 2015 and after 3 years I'm still happy with my purchase and the quality of service from the management, sa More

by Tinytaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 31, 2018

Fantastic Robert has been great with accommodating my schedule so I can get my car serviced. I did not have to wait too long or have my car kept overnight. It More

by ANGIEGRALIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 04, 2018 -

Star Nissan responded

We are pleased to hear that you had an excellent experience with Robert and the rest of our team. I would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 31, 2018

Excellent Service I was taken in right away and my flat tire was fixed in a timely manner. Robert was corteous and explained everything to me. Great service everytime More

by WWW.MABELIATA200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davilla
Sep 04, 2018 -

Star Nissan responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 29, 2018

Service dept Robert was very friendly, helpful and courteous. Wasn't crazy about the amount of money I spent, felt prices were higher than they should be. More

by MONYA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 04, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care, Christine Mangione, Customer Relations Manager, 7184230500

August 29, 2018

Great service From the Man who pulled my car in to the service center and the billing center everything was all run. The repairs I need were covered under a warrant More

by CKVASSALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all excellent the day I was there!
Sep 04, 2018 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

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