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Star Nissan - Service Center

Bayside, NY

4.7
2,539 Reviews

2,539 Reviews of Star Nissan - Service Center

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August 01, 2018

Locating and fixing a car issue Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not le More

by Ripper15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Morales
Nov 08, 2018 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 01, 2018

The best Nissan dealership in Queens. I have been getting the run around at another Nissan dealer. Always a problem in regards to my 2017 new vehicle. Trying to hustle for unnessesary work More

by GEORGENY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Nov 08, 2018 -

Star Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that Ronnie was able to provide an efficient and overall positive experience. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 01, 2018

Warranty Advisor checked if my warranty covered the work and it did I had the same service done here before and that was not done Kudos to Robert My repla More

by MORTY.LERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davilla
Nov 08, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 31, 2018

Never received warranty paperwork after 3 attempts Dealing with Ira in financing is a joke. I have my car 7 months and have takked to Ira 3 times. My home address was incorrectly listed I was told tw More

by dadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex. Manager
Aug 03, 2018 -

Star Nissan responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

July 28, 2018

Ronnie Morales detail to customer service went above and beyond. He is a true asset to your establishment. Ronnie should be commended for his services. More

by Brian Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie morales
Nov 08, 2018 -

Star Nissan responded

Thank you for the great review, Brian. Please come visit us if you need anything else, be it service or sales. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 27, 2018

Always awesome service Robert is great Star Nissan Repair is Great. I find they are curtious, honest, good workers Robert is awesome. Going there is not a chore. I feel very comfortabl More

by MARSHAJACKERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Star Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 26, 2018

Great Service Had major under warranty recall issues - service was performed quickly, under the circumstances. Very courteous and professional. Would definitely ret More

by DRIVEN8010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Star Nissan responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  Thank you for your recommendation! We appreciate you taking the time to leave us this great feedback.  At Star Nissan, we value our customers and we look forward to seeing you on your next visit. Take care, Christine Mangione, Customer Relations Manager, 7184230500

July 26, 2018

Easy oil change Oil change was quick and easy this trip..sometimes wait can be One and a half to two hours This change was completed within ,45 minutes More

by BABYSALESKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2018 -

Star Nissan responded

It's great to hear your oil change was quick and easy. Thanks for choosing Star Nissan for your service needs! Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

July 25, 2018

Fast and courteous service brought my car in at 7:30 AM and was finished by 8:45 am there is a clean bathroom and coffee and tea is available More

by XWORDMAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Star Nissan responded

Thank you for the feedback, XWORDMAVEN! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 24, 2018

Quick, Efficient Professional and courteous assessment, comfortable lounge, clear explanation of work needed. Work done on time. Check out, payment window quick and p More

by RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jul 25, 2018 -

Star Nissan responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Star Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Christine Mangione, Customer Relations Manager, 7184230500

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