2,563 Reviews of Star Nissan - Service Center
Not good service Told parts would arrive in maximum 2 days but took a whole 7 days to arrive. Bad customer service. The person i dealt with was never available on phon Told parts would arrive in maximum 2 days but took a whole 7 days to arrive. Bad customer service. The person i dealt with was never available on phone. More
Excellent Service Great and courteous service from the tine I pulled pulled into the service area to the service representative to the check out desk. Waiting time was Great and courteous service from the tine I pulled pulled into the service area to the service representative to the check out desk. Waiting time was reasonable. Greatest was that there were no charges for service needed. More
Check the checker/ Nissan technician If you are near by then bring the car over for service and use the coupon..If they offer you the free multiple inspection take it but whole it for wha If you are near by then bring the car over for service and use the coupon..If they offer you the free multiple inspection take it but whole it for what it worth... I know my antifreeze was low told them to check it twice but never got top off .. I told them I was willing to pay but no top off and so don't know how good are there inspection to find something wrong..If they say they are going to order parts and you ..They forget and you have to call them if the parts came in.. you got to stay on top of them... More
Professional and Efficient service I travel to this specific Star Nissan for one reason(Ronnie). I have been coming here since 2013 and my experience has always been good. However, Ronn I travel to this specific Star Nissan for one reason(Ronnie). I have been coming here since 2013 and my experience has always been good. However, Ronnie adds a extra touch to your facility. He is always professional and caring in his words an interaction. Thanks Ronnie More
Waiting room Waiting needs to be updated because I find the seats are worn down and furniture are decor out of date. Why monitors has to be one side?? Why not both Waiting needs to be updated because I find the seats are worn down and furniture are decor out of date. Why monitors has to be one side?? Why not both side? Need to place more end tables between chairs whereas customers can place drinks. Keep in mind customers doesn’t like to wait that long for service to be done instead give them a comfort level to ease/distract from long waited service More
Happy Customer I purchased my car from Star Nissan in July 2015 and after 3 years I'm still happy with my purchase and the quality of service from the management, sa I purchased my car from Star Nissan in July 2015 and after 3 years I'm still happy with my purchase and the quality of service from the management, sales team and service center. I've only had 1 major issue in the 3 years and management resolved it quickly and to my satisfaction. I would highly recommend STAR NISSAN. More
Fantastic Robert has been great with accommodating my schedule so I can get my car serviced. I did not have to wait too long or have my car kept overnight. It Robert has been great with accommodating my schedule so I can get my car serviced. I did not have to wait too long or have my car kept overnight. It has been a great experience! More
Excellent Service I was taken in right away and my flat tire was fixed in a timely manner. Robert was corteous and explained everything to me. Great service everytime I was taken in right away and my flat tire was fixed in a timely manner. Robert was corteous and explained everything to me. Great service everytime More
Service dept Robert was very friendly, helpful and courteous. Wasn't crazy about the amount of money I spent, felt prices were higher than they should be. Robert was very friendly, helpful and courteous. Wasn't crazy about the amount of money I spent, felt prices were higher than they should be. More
Great service From the Man who pulled my car in to the service center and the billing center everything was all run. The repairs I need were covered under a warrant From the Man who pulled my car in to the service center and the billing center everything was all run. The repairs I need were covered under a warranty and they the service department took care of everything as promised! More