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Star Nissan - Service Center

Bayside, NY

4.7
2,563 Reviews

2,563 Reviews of Star Nissan - Service Center

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September 28, 2018

quick and efficient They are a terrific service center. They are the reason I keep buying cars from Starr in flushing . They are quick and diligent in getting you out on More

by JPERE1RA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Star Nissan responded

We truly appreciate you taking the time to write about your experience at our service department, JPERE1RA. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Best, Christine Mangione, Customer Relations Manager, 7184230500

September 27, 2018

My experience was fantastic it was quick and painless I needed to have my Nissan Rogue inspected by the end of September. And I wasn't sure if I would be able to have it done late in the day. The staff wa More

by JACKIEBEE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of the employees that assisted me
Oct 09, 2018 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

September 27, 2018

Excellent Robert Davila was amazing! He was knowledgeable & friendly. The service was fast and overall everyone I dealt with was so nice! Would definitely go t More

by Kross0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Oct 09, 2018 -

Star Nissan responded

We appreciate the kind words, Kross. We look forward to seeing you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

September 27, 2018

Great work. With the quick and professional service provided it’s hard to go anywhere else. The people here at Star Nissan are courteous and are always ready to h More

by HYOX73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
Oct 09, 2018 -

Star Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 23, 2018

2010 Rogue Lemon and Sour Srvice Don’t pay for an extended warranty because Nissan will not do the right thing. Don’t waste time calling the HQ and getting regional representation fro More

by Nissanlemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R M
Oct 01, 2018 -

Star Nissan responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 23, 2018

Barebones waiting area I knew I would hate to wait but what I didn’t know was that the WiFi info was bad so know WiFi. The area was plain pipe racks. Coffee wasn’t very good More

by STAR-piranha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Star Nissan responded

Thank you for this amazing review,Star Pirahna! We really appreciate your business. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 19, 2018

Good no real issues with dealer All good but they try very hard too find things wrong things that are not really wrong like saying that you need a tire rotation due to wear when the More

by JOHNZENNARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't now names
Sep 19, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback, John. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 15, 2018

Attentive, helpful and fast. Ronnie the service manager/advisor was great and so was Arnie who worked on my car....Fast convenient and overall a very good experience... thank you More

by HMANDEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales and Arnie
Sep 19, 2018 -

Star Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 12, 2018

Professionalism I go to Star Nissan for all my car needs. The staff are very professional and caring to your needs. The environment is friendly and I must say I have More

by MISLADI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila and Julio Casiano
Sep 13, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 11, 2018

Honest, precise, conscientious and responsible . The interaction is honest, conscientious, responsible and precise. They communicate with the owner every step of the way. There are no surprises. If r More

by Sylvestre1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 13, 2018 -

Star Nissan responded

Thank you for recognizing your experience at Star Nissan. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Christine Mangione, Customer Relations Manager, 7184230500

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