2,539 Reviews of Star Nissan - Service Center
Waiting room Waiting needs to be updated because I find the seats are worn down and furniture are decor out of date. Why monitors has to be one side?? Why not both Waiting needs to be updated because I find the seats are worn down and furniture are decor out of date. Why monitors has to be one side?? Why not both side? Need to place more end tables between chairs whereas customers can place drinks. Keep in mind customers doesn’t like to wait that long for service to be done instead give them a comfort level to ease/distract from long waited service More
Happy Customer I purchased my car from Star Nissan in July 2015 and after 3 years I'm still happy with my purchase and the quality of service from the management, sa I purchased my car from Star Nissan in July 2015 and after 3 years I'm still happy with my purchase and the quality of service from the management, sales team and service center. I've only had 1 major issue in the 3 years and management resolved it quickly and to my satisfaction. I would highly recommend STAR NISSAN. More
Fantastic Robert has been great with accommodating my schedule so I can get my car serviced. I did not have to wait too long or have my car kept overnight. It Robert has been great with accommodating my schedule so I can get my car serviced. I did not have to wait too long or have my car kept overnight. It has been a great experience! More
Excellent Service I was taken in right away and my flat tire was fixed in a timely manner. Robert was corteous and explained everything to me. Great service everytime I was taken in right away and my flat tire was fixed in a timely manner. Robert was corteous and explained everything to me. Great service everytime More
Service dept Robert was very friendly, helpful and courteous. Wasn't crazy about the amount of money I spent, felt prices were higher than they should be. Robert was very friendly, helpful and courteous. Wasn't crazy about the amount of money I spent, felt prices were higher than they should be. More
Great service From the Man who pulled my car in to the service center and the billing center everything was all run. The repairs I need were covered under a warrant From the Man who pulled my car in to the service center and the billing center everything was all run. The repairs I need were covered under a warranty and they the service department took care of everything as promised! More
Good dealer I was there for my oil change,I'm usually out of there in an hr and i was. They were courteous and nice. They took care of my car like they always do. I was there for my oil change,I'm usually out of there in an hr and i was. They were courteous and nice. They took care of my car like they always do. The cashier is very friendly More
Worst customer service. Terrible customer service. Employees are rude over the phone and in person. Seems like a bother to ask a question. No one seemed to have ability to a Terrible customer service. Employees are rude over the phone and in person. Seems like a bother to ask a question. No one seemed to have ability to answer simple questions and kept passing the buck to other clueless emplouees. My experience was so bad that i will never buy another Nissan. I will also tell everyone i know about the miserable Star Nissan experience. More
The service is outstanding !!! I like fact when u go they very honest when u ask them are they very busy or not worst thing go for services u are there waiting for hours for your ca I like fact when u go they very honest when u ask them are they very busy or not worst thing go for services u are there waiting for hours for your car be fix. More
My review My wife took her car in this time due to my work schedule. She was in and out in 1.5 hours which was not bad. It just needed its 3000 me Check up and My wife took her car in this time due to my work schedule. She was in and out in 1.5 hours which was not bad. It just needed its 3000 me Check up and oil change and nothing extra was needed. She told me it was a pleasant time and her service advisor was very nice More