Back

Star Nissan - Service Center

Bayside, NY

4.7
2,539 Reviews

2,539 Reviews of Star Nissan - Service Center

Sort by
September 01, 2018

Waiting room Waiting needs to be updated because I find the seats are worn down and furniture are decor out of date. Why monitors has to be one side?? Why not both More

by ACERX_11236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie morales
Sep 04, 2018 -

Star Nissan responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 01, 2018

Happy Customer I purchased my car from Star Nissan in July 2015 and after 3 years I'm still happy with my purchase and the quality of service from the management, sa More

by Tinytaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 31, 2018

Fantastic Robert has been great with accommodating my schedule so I can get my car serviced. I did not have to wait too long or have my car kept overnight. It More

by ANGIEGRALIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 04, 2018 -

Star Nissan responded

We are pleased to hear that you had an excellent experience with Robert and the rest of our team. I would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 31, 2018

Excellent Service I was taken in right away and my flat tire was fixed in a timely manner. Robert was corteous and explained everything to me. Great service everytime More

by WWW.MABELIATA200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davilla
Sep 04, 2018 -

Star Nissan responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 29, 2018

Service dept Robert was very friendly, helpful and courteous. Wasn't crazy about the amount of money I spent, felt prices were higher than they should be. More

by MONYA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 04, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care, Christine Mangione, Customer Relations Manager, 7184230500

August 29, 2018

Great service From the Man who pulled my car in to the service center and the billing center everything was all run. The repairs I need were covered under a warrant More

by CKVASSALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all excellent the day I was there!
Sep 04, 2018 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

August 28, 2018

Good dealer I was there for my oil change,I'm usually out of there in an hr and i was. They were courteous and nice. They took care of my car like they always do. More

by JROD1574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Star Nissan responded

I'm glad we could get your oil changed and make your visit so quick and efficient. Until next time, take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 28, 2018

Worst customer service. Terrible customer service. Employees are rude over the phone and in person. Seems like a bother to ask a question. No one seemed to have ability to a More

by STARNOEMAIL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doniela Grant
Aug 31, 2018 -

Star Nissan responded

Thank you for your feedback. Here at Star Nissan, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

August 26, 2018

The service is outstanding !!! I like fact when u go they very honest when u ask them are they very busy or not worst thing go for services u are there waiting for hours for your ca More

by HONEY1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Star Nissan responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 23, 2018

My review My wife took her car in this time due to my work schedule. She was in and out in 1.5 hours which was not bad. It just needed its 3000 me Check up and More

by Rockymedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio, Robbie, Izzy
Nov 08, 2018 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Christine Mangione, Customer Relations Manager, 7184230500

...
248
...