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Star Nissan - Service Center

Bayside, NY

4.7
2,539 Reviews

2,539 Reviews of Star Nissan - Service Center

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September 23, 2018

2010 Rogue Lemon and Sour Srvice Don’t pay for an extended warranty because Nissan will not do the right thing. Don’t waste time calling the HQ and getting regional representation fro More

by Nissanlemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R M
Oct 01, 2018 -

Star Nissan responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 23, 2018

Barebones waiting area I knew I would hate to wait but what I didn’t know was that the WiFi info was bad so know WiFi. The area was plain pipe racks. Coffee wasn’t very good More

by STAR-piranha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Star Nissan responded

Thank you for this amazing review,Star Pirahna! We really appreciate your business. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 19, 2018

Good no real issues with dealer All good but they try very hard too find things wrong things that are not really wrong like saying that you need a tire rotation due to wear when the More

by JOHNZENNARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't now names
Sep 19, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback, John. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 15, 2018

Attentive, helpful and fast. Ronnie the service manager/advisor was great and so was Arnie who worked on my car....Fast convenient and overall a very good experience... thank you More

by HMANDEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales and Arnie
Sep 19, 2018 -

Star Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 12, 2018

Professionalism I go to Star Nissan for all my car needs. The staff are very professional and caring to your needs. The environment is friendly and I must say I have More

by MISLADI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila and Julio Casiano
Sep 13, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 11, 2018

Honest, precise, conscientious and responsible . The interaction is honest, conscientious, responsible and precise. They communicate with the owner every step of the way. There are no surprises. If r More

by Sylvestre1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 13, 2018 -

Star Nissan responded

Thank you for recognizing your experience at Star Nissan. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 09, 2018

Not good service Told parts would arrive in maximum 2 days but took a whole 7 days to arrive. Bad customer service. The person i dealt with was never available on phon More

by Onthefo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Star Nissan responded

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September 08, 2018

Excellent Service Great and courteous service from the tine I pulled pulled into the service area to the service representative to the check out desk. Waiting time was More

by KRISPYKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humphrey Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Star Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 07, 2018

Check the checker/ Nissan technician If you are near by then bring the car over for service and use the coupon..If they offer you the free multiple inspection take it but whole it for wha More

by dknynj0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Forgot
Sep 13, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

September 02, 2018

Professional and Efficient service I travel to this specific Star Nissan for one reason(Ronnie). I have been coming here since 2013 and my experience has always been good. However, Ronn More

by JAMES.LASHANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humphrey Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie M.
Sep 04, 2018 -

Star Nissan responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Until next time, take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

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