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Star Nissan - Service Center

Bayside, NY

4.7
2,507 Reviews

2,507 Reviews of Star Nissan - Service Center

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August 17, 2018

Efficient and Attentive but Dated. Unfortunately we have to go in often because of an issue with our car, but the guys and gals there are really nice and attentive. Robert Davila always More

by MITCHELLRGLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Aug 20, 2018 -

Star Nissan responded

Hello Mitchel! We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 12, 2018

Service center you don’t mind going to Service center was very accommodating and very friendly. No hassles. Would recommend this service center to everybody. Very friendly staff from the m More

by Sal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Nov 08, 2018 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 11, 2018

New customer totally satisfied Always hesitant to start a new place but they were terrific and very professional. I will definitely make this my new service center now on. More

by STARNOEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember his name but he was very good
Nov 08, 2018 -

Star Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 10, 2018

Maxima sr fix They were knowledgeable and understanding. They didn’t rip me off nor scam they were honest and respectful. Quick clean service and minor repairs were More

by Ya boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 09, 2018

Nissan services They do a great job of finding issues, but price sometimes isn’t high. My car has lasted a long time with their service. Overall - great service over More

by BWALITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie and others
Nov 08, 2018 -

Star Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 09, 2018

Wonderful Service Everytime Went in for maintenance. Robert always explains everything the car needs and even takes the time to talk to my husband and tell him. Their work is exc More

by WWW.MABELIATA200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ( I think Davila))
Nov 08, 2018 -

Star Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Christine Mangione, Customer Relations Manager, 7184230500

August 04, 2018

Unpleasant experience I went in for an inspection and oil change Left with a bill of over $900 Front brake pads needed after only 10,000 miles The 30,000 mile service wa More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was never given the service member’s name
Aug 14, 2018 -

Star Nissan responded

I'm sorry to hear that your last oil change and inspection did not go as smoothly as they could have, thank you for letting me know. Please don't hesitate to contact me at your earliest convenience. I look forward to speaking with you soon! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

August 01, 2018

Terrible management. My wife have a Nissan Rouge and she took it in for service, the service was done including an oil change but the oil filter was never tighten so all o More

by Pissoffcustumer1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ronnie
Aug 08, 2018 -

Star Nissan responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. I would like to personally speak with you regarding this issue, please reach out to me directly. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

August 01, 2018

Locating and fixing a car issue Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not le More

by Ripper15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Morales
Nov 08, 2018 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

August 01, 2018

The best Nissan dealership in Queens. I have been getting the run around at another Nissan dealer. Always a problem in regards to my 2017 new vehicle. Trying to hustle for unnessesary work More

by GEORGENY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Nov 08, 2018 -

Star Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that Ronnie was able to provide an efficient and overall positive experience. Best, Christine Mangione, Customer Relations Manager, 7184230500

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