2,539 Reviews of Star Nissan - Service Center
Nickel and dime THEIR customers. Lied to me that I needed rear break pads and then wanted to charge $150.00 just to replace them. “I said give me back my car”. I went else where. So t Lied to me that I needed rear break pads and then wanted to charge $150.00 just to replace them. “I said give me back my car”. I went else where. So they failed my cars inspection and I had to pay $37 and return when the break gets replaced and pay an additional $10.00. Horrible service nickel and dime their customers. Would never lease another Nissan again. More
Worst service ever . Waiting room full of roaches and dirty wasted my time because they couldn't even fix my seatbelt. Then they told me they had to order the part went . Waiting room full of roaches and dirty wasted my time because they couldn't even fix my seatbelt. Then they told me they had to order the part went the following week and they couldn't fix it because they ordered the wrong part so now they told me to come back. Obviously I didn't go back and went to another Nissan service center. Yes they were apologetic but that wasn't going to reimburse my for the Uber I had to take back and forth because they said I had to leave it there for service. More
Routine Oil change Arrived at the place at 6:35am.(opens 6:30am) First customer of the day. Came in for routine oil change and filter replacement. Granted it was early, Arrived at the place at 6:35am.(opens 6:30am) First customer of the day. Came in for routine oil change and filter replacement. Granted it was early, but neither the person who initially inspected the car nor any of the advisors seem friendly at all... a simple “good morning” would have sufficed. I am well aware that all cars are due for certain “maintenance” at certain mileage, but it is at the discretion of the owner, please don’t keep on trying to upsell or offer me any services after i initially declined. All in all, i walked out the place at around 7:25, almost an hour after i arrived, i was neither satisfied nor dissatisfied with the work that was performed. Only reason i went was because of a offer i received in the mail for a discount on my oil change. More
I got the service done within 1 hour and everything else do Everything that needed to be fixed, changed was checked and done. I was even reminded of my next car inspection, I was every happy and left within an Everything that needed to be fixed, changed was checked and done. I was even reminded of my next car inspection, I was every happy and left within an hour. More
It was a very good experience. Every time I go there my vehicle gets an all around checkup. My vehicle is now past 10 years I feel save driving the car. I will continue to go ther Every time I go there my vehicle gets an all around checkup. My vehicle is now past 10 years I feel save driving the car. I will continue to go there. Thank you. More
My review. Robert Davila was my service advisor. He is always kind and caring and always listens with me and other customers as I have noticed. The work on my ca Robert Davila was my service advisor. He is always kind and caring and always listens with me and other customers as I have noticed. The work on my car was done right the first time. I was always kept updates on the progress it took two days and it was on time. Amazing service and I’m glad to always deal with Robert Davila I have seen him interact with a lot of people and they are all happy. He explains everything More
quick and efficient They are a terrific service center. They are the reason I keep buying cars from Starr in flushing . They are quick and diligent in getting you out on They are a terrific service center. They are the reason I keep buying cars from Starr in flushing . They are quick and diligent in getting you out on time. More
Great work. With the quick and professional service provided it’s hard to go anywhere else. The people here at Star Nissan are courteous and are always ready to h With the quick and professional service provided it’s hard to go anywhere else. The people here at Star Nissan are courteous and are always ready to help. More
My experience was fantastic it was quick and painless I needed to have my Nissan Rogue inspected by the end of September. And I wasn't sure if I would be able to have it done late in the day. The staff wa I needed to have my Nissan Rogue inspected by the end of September. And I wasn't sure if I would be able to have it done late in the day. The staff was very knowledgeable, friendly and my wait time was very quick. More
Excellent Robert Davila was amazing! He was knowledgeable & friendly. The service was fast and overall everyone I dealt with was so nice! Would definitely go t Robert Davila was amazing! He was knowledgeable & friendly. The service was fast and overall everyone I dealt with was so nice! Would definitely go there again! More