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Star Nissan - Service Center

Bayside, NY

4.7
2,541 Reviews

2,541 Reviews of Star Nissan - Service Center

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November 22, 2018

Completely satisfied I went there to get my car serviced and inspected. I was in and out in about 30 to 40 minutes. This is our third car that we've gotten at Star Nissan. More

by GRUBS1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Nov 22, 2018 -

Star Nissan responded

At Star Nissan Inc, our number one goal is customer satisfaction. We hope you will continue to use our dealership for your auto needs. Thank you for your great review! Best, Christine Mangione, Customer Relations Manager, 7184230500

November 22, 2018

Good job Every time I go to the service station they treat me like family. Thank you very much. See you soon and happy Holidays to all. More

by ADDERHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Nov 26, 2018 -

Star Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

November 22, 2018

Satisfying Service technicians very good. Problems addressed efficiently and thoroughly. Always satisfied with the work. Worth the cost of having the dealer's s More

by FFTHWEATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Star Nissan responded

FFTHWEATT, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 19, 2018

With Ease The service is very good and they don’t have you there all day. I like Nissan they always think of the customer. Ease. No complaints. More

by TKIRTON29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name is Robert Davila
Nov 19, 2018 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

November 18, 2018

Horrible and don't listen Came on for an evaluation of my car after it had been in an accident because the original auto body I brought it to didn't complete some of the repair More

by jsnab726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Don't remember the man's name who assisted me
Nov 27, 2018 -

Star Nissan responded

I'm truly sorry to hear about your recent visit. Our priority here at Star Nissan is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

Dec 01, 2018 -

jsnab726 responded

Called and left 2 messages for Christine Mangione and both times she happened to be in a meeting.. bad timing or poor excuse for screening calls..never even got a call back

November 18, 2018

Oil change It was a good experience. Dropped the car off , got a call it was ready and we were good to go.Highly recommended.Thank you. More

by GSTONE230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Star Nissan responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We look forward to seeing you again. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 16, 2018

Good service, good service manager. Service manager was cordial and accommodating. Problem was leak in sun roof and they kept vehicle indoors overnight two nights to try to dry out inter More

by PETER.FRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He goes by name “Chris”.
Nov 19, 2018 -

Star Nissan responded

Thank you for the feedback! We are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 16, 2018

Everyone has an off day however keep in mind time is money! Hopefully this was just an off day the last. The last two times I was here I had excellent service. The time frame I was told was exact. However this More

by AKINKELA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anonymous
Nov 19, 2018 -

Star Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 15, 2018

Very satisfied with the service and love the location ! I definitely Would have given a 5 but the customer waiting room needs a makeover and they should have complimentary coffee. The Service Advisor was e More

by GROLLMETAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves - Service advisor .
Nov 19, 2018 -

Star Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 15, 2018

The best service ever! Ron addressed my initial concern immediately. Robert then took the car under his care and supervision. Robert kept in touch with me every step of the More

by Andi Gary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie or Ron
Nov 19, 2018 -

Star Nissan responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

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