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Star Nissan - Service Center

Bayside, NY

4.7
2,541 Reviews

2,541 Reviews of Star Nissan - Service Center

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December 02, 2018

oil change under 1 hour. I arrived at 9 and was out by 10. Free coffee while you wait Not too far from my house Love going there More

by JIMMYDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 02, 2018

Professional and not pushy I've been to other dealerships where their whole scheme is to get you in so they can shove services down your throat. Star is not like that at all. Th More

by Byobrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 02, 2018

Star Nissan service in Flushing. I used to go to Greatneck Nissan, but they are now closed. I prefer Greatneck Nissan and miss them. They were much nicer and kinder. They were always More

by Hi!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I went to the service center in Flushing, not sales part in Bayside.
Dec 03, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

In serious need My regular service provider couldn’t service me that day and I was in need of an oil change and overall inspection of my vehicle . Although my wait wa More

by Duelist426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know them by name
Dec 03, 2018 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide an exceptional service experience to each and every customer that enters our dealership. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

THE BEST NISSAN This place literally has the best service ever! The nicest employees. My car was in there to be fixed and they called me with updates and always had a More

by Ads1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

Thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

Warrenty Fixed broken wiper link and oil leak. I had the truck for over a year and within a few months I smelt oil. I hadn’t had time so I dropped it off a fe More

by STARNOEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

Recent visit with newly purchased used car Air induct hose was broken . Should have been found prior to sale but they took care of issue right away . Ronnie in service got me in and out quickly More

by DGMUCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Dec 03, 2018 -

Star Nissan responded

Thank you for the kind words! We couldn't be happier that Ronnie was there to provide you with such exceptional service! If you have any questions, please don't hesitate to reach out to us again. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 30, 2018

Very professional staff work done fast Very happy been a customer for 18 years very happy with sales and service have owned 7 nissans if I was not happy I would not keep returning More

by ALPAPAG48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

Star Nissan responded

You have been doing business with Star Nissan Inc for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 30, 2018

Oil change I was very pleased. Plus a free oil change made everything else a lot better. The staff is very friendly and helpful. Thank you for everything. More

by CHRITOPHERLAWSON519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

We’re delighted to hear of your positive experience at our dealership. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Christine Mangione, Customer Relations Manager, 7184230500

November 30, 2018

coustomer service The guy name is Ronnie Morales is very rude and unprofessional attitude. I went there for my regular oil change and they scratch back of my car while More

by ruzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Morales
Dec 06, 2018 -

Star Nissan responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Regards, Christine Mangione, Customer Relations Manager, 7184230500

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