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Star Nissan - Service Center

Bayside, NY

4.7
2,541 Reviews

2,541 Reviews of Star Nissan - Service Center

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December 15, 2018

EXCELLENT When I arrive at service center.there is always someome to greet me. Everyone is vry helpful. Robert is always attentive to my request EXCELLENT More

by RACESTARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Star Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 15, 2018

Pretty good service Service was good but I had to wait 2 hrs for minor service problem. Wish the problem I had (incorrectly used E-85 gas) could have been told to me when More

by Frananth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humphrey Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 15, 2018

Excellent service Amazing team all around from the minute you walk in you feel like a home, everybody is very friendly and help you to find what you are looking for. More

by JOVANNY10NUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Star Nissan responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 13, 2018

Great place to visit, friendly atmosphere Yves is excellent, I will definitely recommend my friends to Star Nissan and I will continue to service my car at Star Nissan. More

by Stevebg00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Bernard Guerrier
Dec 13, 2018 -

Star Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 13, 2018

Wonderful experience Fast, friendly and knowledgeable staff. My noise issue and the recall were taken care of promptly. Having someone able to drop me off at home then br More

by Reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who drove me home I cannot remember his name but he was an absolute pleasure to speak with. Everyone in the area was great.
Dec 14, 2018 -

Star Nissan responded

Reddy, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Star Nissan Inc. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 08, 2018

I only trust Nissan for my car ...very reliable Rhonie Morales is very helpful,approachable and friendly.i have been dealing with him since I had my car -5years now and never had an issue with him. More

by ETHELNBABIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonnie Morales
Dec 10, 2018 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Take care, Christine Mangione, Customer Relations Manager, 7184230500

December 07, 2018

Great Service Service done quickly and efficiently. Advisors walked me through, so I was never in the dark. All around, the service was great. I have no complaints. More

by Jrivera96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sang Myeon Jung
Dec 10, 2018 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 07, 2018

Indifferent The service associate was professional. Considering I was the first car there at 6:30am I think a simple oil change shouldn’t take 2.5 hours. More

by nytico81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Dec 11, 2018 -

Star Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Christine Mangione, Customer Relations Manager, 7184230500

Dec 19, 2018 -

Star Nissan responded

I'm sorry to hear that your last oil change took longer than expected. We try our hardest to get our customers in and out as quick as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

December 05, 2018

Experts at their work wasn’t pressured into any work I didn Would recommend this service shop to anyone,was happy with all their service and friendly staff was never pressured into any work that wasn’t necessar More

by SARATOGASIXGUNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Star Nissan responded

We cannot thank you enough for your wonderful review of Star Nissan Inc and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 05, 2018

Awesome Ronnie is always a great help! He always helps me with a smile and is very informative. Quick and efficient. Everyone else is great as well. More

by MONISHA327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie morales
Dec 06, 2018 -

Star Nissan responded

Thanks for your awesome review! I'm very happy to hear that Ronnie was of such great help to you. Please let us know if there's anything else we can do for you. Best, Christine Mangione, Customer Relations Manager, 7184230500

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