2,547 Reviews of Star Nissan - Service Center
Very expensive Here you need to get a full print out of your fees these people well tell you the labor is 130 and hour but they actually charge you per hour for each Here you need to get a full print out of your fees these people well tell you the labor is 130 and hour but they actually charge you per hour for each job they don’t explain that each job may have a set time limit per job which means it can take 15 mins to fix but instead of charging you the hourly rate the flat fee book will allow them to charge you 3 hours of labor I had an item on my receipt for $5 they charged me $130 dollars for fluid when they already were getting 1100 dollars for a fix the dealership is worst then a used car lot take your vehicle elsewhere same fix for less money don’t let them make you feel they are the only ones to fix it look around! More
Very professional and helpful When I arrived at star Nissan, the employees were very professional, sweet and helpful. I would definitely recommend my friends and family. I will be When I arrived at star Nissan, the employees were very professional, sweet and helpful. I would definitely recommend my friends and family. I will be coming back for my oil change and tire rotation. More
Excellent service My appointments are always easy to get and when applicable transportation to/from my home made available. Every effort is made to make the service cha My appointments are always easy to get and when applicable transportation to/from my home made available. Every effort is made to make the service charges reasonable. More
My review I came in for a routine service and get a once over for an upcoming road trip. I’m glad I did turns out I needed front pads and rotors and new wiper I came in for a routine service and get a once over for an upcoming road trip. I’m glad I did turns out I needed front pads and rotors and new wiper blades. A little bit of an expense now vs on the road and having major issues. Robert Davila as always is my service adviser and he is the best and always explains all that is needed. More
Fast&efficient My car was taken quickly for diagnosis, found the damage and got. It was returned to me at the right time they had told me. My car was taken quickly for diagnosis, found the damage and got. It was returned to me at the right time they had told me. More
Maintenance My recent visit to Star Nissan Service was excellent. I called on the day of.and was told no problem bringing my car in. Ronnie Morales my service man My recent visit to Star Nissan Service was excellent. I called on the day of.and was told no problem bringing my car in. Ronnie Morales my service manager is a terrific guy pleasant and knowledgeable. He asked and listened to all my concerns. My car was serviced and ready to go with a minimal wait time. Terrific from start to finish More
I DIDNT GET WHAT I WAS PROMISED Someone from Nissan called me and said I could get a free oil change from STAR NISSAN. HE MADE THE APPOINTMENT fo me and I came 1/2 hour early. I Someone from Nissan called me and said I could get a free oil change from STAR NISSAN. HE MADE THE APPOINTMENT fo me and I came 1/2 hour early. I think he was not calling from Star but the main head quarters. When I spoke to Wilson he said the oil change would cost me$69 minus a 10 coupon I had. So I left. Not happy! More
Fast and efficient service After having this service center for almost 9years all I can say is it’s all in the service advisors sincerity to help backed with good and experience After having this service center for almost 9years all I can say is it’s all in the service advisors sincerity to help backed with good and experienced auto mechanics. More
Caring people Employees are professionals’ and above all they care about their customers. I always use Star Nissan for the service, repair and taking care of my car Employees are professionals’ and above all they care about their customers. I always use Star Nissan for the service, repair and taking care of my car. More
Short and sweet The service team was great. After the initial intake I was told the repair would be about 10 minutes. After about 5 minutes the contact person told m The service team was great. After the initial intake I was told the repair would be about 10 minutes. After about 5 minutes the contact person told me the damage was a little more extensive and I needed another part. The part was in stock and would take about an hour. The job was completed and I had my car within the hour. Short and sweet More