Star Nissan - Service Center

Very Good Customer Service Robert Davila was my Service Department Associate. He was an all around nice guy. He explained my car issues very well. I would recommend Star Nissan Robert Davila was my Service Department Associate. He was an all around nice guy. He explained my car issues very well. I would recommend Star Nissan Service. More

Wrong diagnostic waste of time & lost $141 The car was left overnight to have a diagnostic of the problem. Next following day, we got the report that: the car has a transmission problem, and The car was left overnight to have a diagnostic of the problem. Next following day, we got the report that: the car has a transmission problem, and the cost will be pretty close to $5000 dollar including labor and extras. We took the car to a different place and oh surprise. using a commuter it was found that needs a change of the transmission/filter and oil. All this took about 2 hours work and we went home with the car completely working well. it will be nice if the company at least reimburse the money that we paid. thanks, Luis and Gloria Botero. More

Fast service but a little pricey The employees are friendly and very helpful. The service is also usually quick. I would have given 5 stars but I think they’re pricey. The employees are friendly and very helpful. The service is also usually quick. I would have given 5 stars but I think they’re pricey. More

Service fast Very precise,confident service persons.I always feel taken care of.Love the car. Highly recommend to friends. Right in the neighborhood. Great place f Very precise,confident service persons.I always feel taken care of.Love the car. Highly recommend to friends. Right in the neighborhood. Great place for me. More

Oil change and inspection The tire light was on, brought me to see the tire and show me there was a leak in the rim with a bubble. They are honest and show you the problems so The tire light was on, brought me to see the tire and show me there was a leak in the rim with a bubble. They are honest and show you the problems so you know you are not being charged for something you don't need. Robert Avila is always friendly. More

good place pleasant place for repairs. quick service and are very open and honest with work performed. service advisor avila is great to deal with. will continue pleasant place for repairs. quick service and are very open and honest with work performed. service advisor avila is great to deal with. will continue all my repairs and maintenance here. More

Quick, efficient service Everyone i’ve encountered there has been nice and knows what they’re doing, and they always call quickly after I drop off my car to let me know what s Everyone i’ve encountered there has been nice and knows what they’re doing, and they always call quickly after I drop off my car to let me know what service is needed. More

Didn’t resolve my issue Very upset, I went in to get my car serviced. My initial reason for going in was because every time I went into my car I would smell a foul odor. I wa Very upset, I went in to get my car serviced. My initial reason for going in was because every time I went into my car I would smell a foul odor. I wanted them to inspect the car thoroughly as I could only check certain area of the inside of the car. My car is always maintained clean so I just couldn’t understand where the odor was coming from. Long story short the car still has the odor. The oil was changed and new filters were installed which I had to pay 101.00 for as per their recommendation. I paid thinking this was why the odor was coming through. But it’s still smells inside tte car. The amount of time to service the car was from 10:30 am to 2:30pm, Needless to say they didn’t resolve my issue and I took the car to a car wash and the smell is still there. So it’s something internally. More

Minor Repair, big difference. Brought my car for service, as the glove compartment tension is broken. While the recommended service is to replace the whole glove compartment, Rober Brought my car for service, as the glove compartment tension is broken. While the recommended service is to replace the whole glove compartment, Robert Davilla was able to just fixed the tension part and avoid a huge bill. I was very happy with his decision and it gave me trust and not apprehension on this type of repairs. More

Quick and informative and polite service Customer service rep was polite, informative and took care of my needs quickly. STAR Nissan Service center has been my choice for over 15 years Customer service rep was polite, informative and took care of my needs quickly. STAR Nissan Service center has been my choice for over 15 years More