2,550 Reviews of Star Nissan - Service Center
Very helpful Everyone was very nice and helpful I would refer costumers and come back as well Ronnie helped me out while there and even when I left Everyone was very nice and helpful I would refer costumers and come back as well Ronnie helped me out while there and even when I left More
The service I can rely on Always expect the professional service in short time and the dealership has never failed on that; I appreciate that the managers take time to explain Always expect the professional service in short time and the dealership has never failed on that; I appreciate that the managers take time to explain the problem and give the options I can decide on. Really appreciate the service. Thank you More
Friendly and Thorough Brought my 2016 Rogue for a scheduled oil change (which I get for free for having purchased it through Star) and they installed a brand new battery be Brought my 2016 Rogue for a scheduled oil change (which I get for free for having purchased it through Star) and they installed a brand new battery because they had noticed that the one in there was weak. They did this without question and free of charge as they told me it was under warranty. This was a pleasant surprise as I was to embark on a long road trip filled with college visits that week More
the experience is so good As my first language is Chinese, it’s hard for me to describe the car I want. The employee in Nissan is so patient and nice! He recommends the best ca As my first language is Chinese, it’s hard for me to describe the car I want. The employee in Nissan is so patient and nice! He recommends the best car for commuter and answers all my questions about this car and how to buy insurance with expert. Leasing a car is more convenient than I thought. More
Too overpriced It seems that Star is not concern with solving the car troubles, it's just concerned with the payment. I came in because I needed a tire sensor for on It seems that Star is not concern with solving the car troubles, it's just concerned with the payment. I came in because I needed a tire sensor for one tire only and had a previous estimate of $138. I ended up paying $436.75 for 2 tires because they conveniently found out that the other back tire also needed a sensor. And the labor fee was more than the estimated amount. I also had a problem with the electrical wiring and needed a mechanic to take a look but they didn't even care. It was to be done by a specific electrical diagnosis. I went back home with my lights not working. I think that if you are a mechanic you should know everything about cars. More
Easy and quick Didn’t like the $130 fee they proposed if you chose not to have work done. The service was quick compared to previous visit I had there. Didn’t like the $130 fee they proposed if you chose not to have work done. The service was quick compared to previous visit I had there. More
Professional at all levels. All were welcoming, attentive and helpful. Waiting for the service to be completed was pleasant and was within the timeframe promised. Thank you to a All were welcoming, attentive and helpful. Waiting for the service to be completed was pleasant and was within the timeframe promised. Thank you to a great team. More
Great excellent service Great service and help will have service done at Star again . Great service will come back again in the future. close and convenient service location. Great service and help will have service done at Star again . Great service will come back again in the future. close and convenient service location. . More
Very good For the first time here I was not sure which entrance to go, a very nice gentleman directed me where to go. The costumer services men was so fast and For the first time here I was not sure which entrance to go, a very nice gentleman directed me where to go. The costumer services men was so fast and pleasant, in the office they were very professional and quick with paperwork, my wait time was also prompt as promised. I will recommend this service to any one because I will come back. More
Very quick .... I was out of there in an hour.. They are very organized ... I called for an Appt and they told me I don’t need an Appt for an oil change... I came in on Tuesday morning at 8 AM and They are very organized ... I called for an Appt and they told me I don’t need an Appt for an oil change... I came in on Tuesday morning at 8 AM and I was out of there in an hour ! Great customer service ! More