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Star Nissan - Service Center

Bayside, NY

4.7
2,509 Reviews

2,509 Reviews of Star Nissan - Service Center

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September 17, 2024

Charged me $76 for an oil change. The very next day, I changed the oil myself and the oil that came out my car was very, very black. Obviously, they did not change the oil. They robbe More

by anucreations108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Nov 14, 2024 -

Star Nissan responded

Anucreations108, we regret to hear that you had this experience with us. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic

September 16, 2024

Star Nissan provided the best services to my Parhfinder to fix the AC, change the brake and all 4 wheels tires. Their waiting areas are well maintained and bathrooms are clean which makes the customer expe More

by Lili Chiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lasso
Sep 17, 2024 -

Star Nissan responded

Hello Lili Chiang ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 15, 2024

I always trust Star Nissan for their professionalism and honesty. I certainly recommend them without any reservation More

by AZIZAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Sep 17, 2024 -

Star Nissan responded

Hello Azizaaa ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 14, 2024

My experience at STAR Nissan was excellent ! My salesperson Kelvin and my finance person were very Professional Personable and Helpful More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Roman
Sep 17, 2024 -

Star Nissan responded

Hello Debbie ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 13, 2024

This dealership is first class and HONSET. I have been a customer for over 10years and they are honest, fair, reliable and trustworthy. I have other Nissan dealers closer to me but I make the More

by Mark R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Star Nissan responded

Hello Mark R ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 13, 2024

No issues. Fine service. Efficient and friendly employees. I have changed from another dealer and am happy. More

by iraspilka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Sep 17, 2024 -

Star Nissan responded

Hello Iraspilka ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 13, 2024

My experience at this dealership. Was great. I didn't have an appointment an they took care of my car in expedient fashion. I will definitely take my car back for all my future ser More

by KAREN45MARION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Star Nissan responded

Hello Karen45marion ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 12, 2024

Everything was nice and they were extremely professional. Thank you for the service and the time More

by jan.caballero12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Sep 17, 2024 -

Star Nissan responded

Hello Jan.caballero12 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 11, 2024

My experience was fast and very easy. Everyone was very polite to me while I was there More

by Cuhrissay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Star Nissan responded

Hello Cuhrissay ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

September 10, 2024

Great Customer Service. Very Attentive and helped me with all of my questions. The representative was very responsive and was great at keeping me up to date with the service More

by LILEDDIE2486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Star Nissan responded

Hello Lileddie2486 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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