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Star Nissan - Service Center

Bayside, NY

4.7
2,576 Reviews

2,576 Reviews of Star Nissan - Service Center

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March 26, 2022

Courteous service advisor , but no explanation of repair at end when vehicle turned over to me. By tech. Possible language barrier? More

by JIMBOT0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Star Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 25, 2022

Service on 03/24/2022 - VIN # 5N1AR1NB8AC619130 Due to service associate, Angela Mundo, I have no choice but to continue purchasing Nissan vehicles. - Brian More

by BSMERNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Mundo
Mar 30, 2022 -

Star Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 24, 2022

The representative was very helpful, answering all my questions. It turned out that what I thought was a problem turned out to be the way the car was set up to operate. More

by TMONGIE413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 21, 2022

This dealership is very organized and clean if I go for repairs in my car ,I usually wait for the car there. More

by Melarsm1340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Mar 23, 2022 -

Star Nissan responded

Thank you for this amazing review! I really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 20, 2022

Lie about repair cost. Was quoted $3000 cheaper at another repair center. Lazy customer service. More

by GABRIELLAOLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2022

Excellent and very professional from entering to check out. The service personnel I interacted with was knowledgeable and patient More

by mpjamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Star Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 17, 2022

All of the service representatives were amazing. They answered all my questions and even got my vehicle repaired in the time they told me it would take. I would definitely recommend to friends and f More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Star Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 17, 2022

Timely service , comfortable wait and the employees were very courteous. I liked the Covid awareness and that they wore their masks. More

by Rkollarus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Star Nissan responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 17, 2022

The Service Reps take time to explain any issues with your vehicle and recommends solutions. More

by HENRY.CYRILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 16, 2022

Very friendly and knowledgeable help me with all my Nissan needs Definitely recommend I use them all the time More

by Fcicio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Star Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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