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Star Nissan

Niles, IL

4.5
382 Reviews

5757 West Touhy

Niles, IL

60714

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Showing 382 reviews

February 05, 2019

Looking for a Leaf Was looking for a great deal on a used Nissan leaf. I found the perfect one for me at Star Nissan in Niles . Great price , low mileage and a great More

by Leaf owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Feb 05, 2019 -

Star Nissan responded

Thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new LEAF and welcome to the Berman family!

January 22, 2019

Patricia and Ronnie amazing Patricia got the ball rolling reaching out to me and answering any and all questions I had about potential purchases. She then handed me off to Ronnie More

by Dastopka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vlad, Ronnie Butros, Patricia Wantuch
Jan 22, 2019 -

Dastopka responded

Only bad thing about this whole process was when my heat or ac is on my ablower motor makes a ticking sound. I reached out to Ronnie and he said this passed all inspections and would give me a 20 percent discount for service to look at the car. I do not live anywhere near Nissan and was hoping for a bit more assistance maybe offering to fix for free or offering to reach out to the Nissan dealership near me to have them fix the issue. I have only had the car for 3 days, bought it Friday then reached out as soon as I knew the dealership was open Monday.

January 16, 2019

Service department Star Nissan service department needs some work I made a appointment to change the oil when I arrive I was told it’s not my time yet before someone put More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukasz Palma
Jan 17, 2019 -

Star Nissan responded

Thank you for your feedback, Anna. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.

January 05, 2019

Outstanding Customer Service!! Eli and Michael went above and beyond my expectations. I highly recommend everyone to have Eli and Michael for sales and finance. They gave me the bes More

by Sana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Betancourt, Eli Reznik
Jan 07, 2019 -

Star Nissan responded

Sana, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

January 04, 2019

Great sales department, dissapontied with service Scheduled an appointment for a Rogue recall at 10.30 on a Saturday morning. 12/22. My husband couldnt check in for over 20 minutes, nobody would even More

by Lika
Recommend Dealer
No
Employees Worked With
Rich Pittman
Jan 04, 2019 -

Star Nissan responded

Thank you for your feedback, Lika. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.

December 28, 2018

Bought used Bought a used Nissan from Maria. She def made the process pain free and smooth. I will def buy my next car through her. Thanks again. More

by Negebergh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Munoz
Dec 31, 2018 -

Star Nissan responded

Negebergh, thank you kindly for your feedback and review. Welcome to the Berman family!

December 16, 2018

Exceptional Service I went into the dealership just to look at a car and I was helped by Jose. He was fantastic, I couldn’t of asked for a better sales consultant. He was More

by Jmuniz6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Reznik, Jose Cadena
Dec 18, 2018 -

Star Nissan responded

Jmuniz6, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

December 13, 2018

Luz Guzman I was able to purchased a good car by Luz. She’s very professional and very helpful. If you want to look for a Nissan I would recommend luz. More

by Hung Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luz Guzman
Dec 18, 2018 -

Star Nissan responded

Hung Nguyen, thank you kindly for your feedback and review. Welcome to the Berman family!

December 05, 2018

Love my New Rogue! Olga help me with my purchase on a new Nissan Rogue. She is very patients and dedicated in her profession. Star Nissan in Niles is the place! More

by Nowak Danuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Soltysiak
Dec 06, 2018 -

Star Nissan responded

Nowak, thank you kindly for your feedback and review. Congratulations on your new Rogue and welcome to the Berman family!

November 30, 2018

Professional people!!! Great price, top customer service the salesman who sale me the car is very professional. He work with me to find the best price and deal in my new 201 More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Reznik, Jose Cadena, Bill Hans
Dec 03, 2018 -

Star Nissan responded

Alex, thank you kindly for your feedback and review. Welcome to the Berman family!

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