
Star Nissan
Niles, IL
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Daughter buying her first new car My daughter was ready for her first new car purchase, I have been around the block a few times buying a car and she asked me to assist. We looked at s My daughter was ready for her first new car purchase, I have been around the block a few times buying a car and she asked me to assist. We looked at several brands at several dealers and met the usual sharpie sales people, I understand they are pressured to sell but some of them go way overboard with the sales pitch. We looked at a new Rogue at Star Nissan and dealt with Joon Choi as our sales person. During the test drive he answered every question with knowledge,( I do extensive research when car shopping and usually know more about the car then the sales person, not with Joon he had the answer to every question and knew his product ) . When we sat down to deal he gave us a great price up front and no hidden this and that after we agreed on the price. Joon got the paperwork done, had the car washed and gassed and explained every little thing there was to know about her new Rogue. He was in no hurry and my daughter learned everything there was to know about how her new car worked. I have purchased a dozen new cars and usually have a headache by the time I finally drive out with the car,not with Joon. He was honest and honorable during the entire event and seemed to be sincere in helping my daughter in purchasing her first new car. Nicole did the finance part and was polite, had the paperwork ready and explained to my daughter what she was signing and payment schedule etc. I am one of those people who will stand up and walk out if I feel I'm being forced into a deal or lied to, I never got that vibe from Joon. They have a ships bell mounted at the front door and as we were leaving Joon told my daughter to pull the rope and give it a loud ring, the entire staff clapped to congradulate my daughter when they heard the bell What a great touch ! More
Just bought the never used service center yet That day after work I started at Grossinger Honda, then Mercedes, then Grossinger Toyota looking to purchase a new car I own a Toyota & a Honda. Love That day after work I started at Grossinger Honda, then Mercedes, then Grossinger Toyota looking to purchase a new car I own a Toyota & a Honda. Love both of them & I had a nissan before so nissan was my last stop of the day on my way home & I need some research about the rogue, when I walked in the door & seen it I knew I wanted this car. After that Olga help me with her sales manger yes I was ez to work with because I wanted the car it sold it self. Both were very polite & helpful. The one that I very disappointed wth is Nicole Dupass she seem nice but I felt she took advantage of me, I had the understanding after purchasing the extended warranty my payments would be for 60 months, she was to get me for 63 months I told her I only want 60 & what was I paying for the warranties, I understood that we came to that agreement for 60 months nope I asked about biweekly payments she said yes we can do that & we did, then she told me you save 2 month payments doing the progressive payment plan. Now I went home check all my papers on Sunday & found out she put me for 63 payments & I save 5 months payments not 2 she said 2 because like I told her I only wanted 60 not 63. I called her & told her about it on Monday. She knew I was very tired & wanted to finish up. So that's why I'm not 100 % satisfied I feel I was taken advantage of so she can get herself a better commission. I was not happy with Nicole Dupass & that's why!! Thank you sincerely John Connelly 2/14/2017 7739087468 More
Great Experience!! David Lloyd was very friendly and did an excellent job assisting me. He helped me get an affordable price and the car I really wanted. I couldn't be h David Lloyd was very friendly and did an excellent job assisting me. He helped me get an affordable price and the car I really wanted. I couldn't be happier. I would recommend going to him for anyone looking for a great deal! Thanks David! More
excellent service My family bought cars with her over the years.she has good service and friendly. She very organized with her work..I just purchase the 2017 Sentra sv My family bought cars with her over the years.she has good service and friendly. She very organized with her work..I just purchase the 2017 Sentra sv this year More
Brand New Nissan ! Thank you David Lloyd For My Brand New Nissan Sentra! I wanted a certain Payment & He Was Able to get me the payment I wanted ! He Worked Very hard ! Thank you David Lloyd For My Brand New Nissan Sentra! I wanted a certain Payment & He Was Able to get me the payment I wanted ! He Worked Very hard ! More
Satisfied Customer ! Let me start off by saying the dealership went beyond my expectations. The moment I walked in there they took care of me. I felt a sense of comfort wh Let me start off by saying the dealership went beyond my expectations. The moment I walked in there they took care of me. I felt a sense of comfort when i met Mr. Taylor (sales rep.). I told him what I was looking for and next thing you know I was test driving exactly what I wanted. I also got to meet both New and Used car sales manager and they were great ! I have to say by far the best decision I've made was to come to Star Nissan. And special thank you to Wayne Taylor for the amazing experience. More
Purchase of a new car Nicholas was very courteous with us, asking the right questions to determine what we were looking for and the various options available to us. Night a Nicholas was very courteous with us, asking the right questions to determine what we were looking for and the various options available to us. Night and day compared to the other dealership we visited that day. More
Happy car leasing experience This dealer is amazing. We couldn't have asked for better salesman than Piotr . He has impressive knowledge of the products that they sell and a great This dealer is amazing. We couldn't have asked for better salesman than Piotr . He has impressive knowledge of the products that they sell and a great sense of humor. We would highly recommend Piotr(Pete) to anyone looking to buy or lease a vehicle. More
Service & sales I've had a positive experience in both the new car sales and service department. I would recommend Star Nissan to anyone looking to buy a new car or s I've had a positive experience in both the new car sales and service department. I would recommend Star Nissan to anyone looking to buy a new car or service the one they own. More
The Go to Guys Chris C and Jerry L are the go to guys to come and see when you need to find a new car. They both did everything they could to make my purchase smooth Chris C and Jerry L are the go to guys to come and see when you need to find a new car. They both did everything they could to make my purchase smooth and easy. Chris showed me multiple choices and finally pulled up my new truck. Will definitely be more business with you guys. Great work guys and thanks for all your help! More