Star Nissan
Niles, IL
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Great Service David is very knowledgeable about the product and was able to help me compare different makes and model. The process was fast and easy and no one gave David is very knowledgeable about the product and was able to help me compare different makes and model. The process was fast and easy and no one gave me any issues or problems. Star Nissan is the best ! More
Attentive & Helpful Staff Recently was in Star Nissan for a used car and wound up buying from an attentive saleswoman who was a joy to be around and work with. All of the staf Recently was in Star Nissan for a used car and wound up buying from an attentive saleswoman who was a joy to be around and work with. All of the staff I interacted with where polite, and I had a great buying experience picking up my newest used car. More
Amazing Piotr was fantastic and helped us from start to finish and answered all of our questions. I am very pleased with the level of service. Piotr was fantastic and helped us from start to finish and answered all of our questions. I am very pleased with the level of service. More
Excellent experience I was promptly greeted by Peter when I got to the dealership. Within a few moments of conversation he knew exactly what I wanted, which made for a ve I was promptly greeted by Peter when I got to the dealership. Within a few moments of conversation he knew exactly what I wanted, which made for a very pleasant visit. Thanks again for your help Peter! More
Very nice people, very helpful All of my questions were answered, Edgar Martinez was very helpful and made sure I didn't leave without my questions being answered. Made my experienc All of my questions were answered, Edgar Martinez was very helpful and made sure I didn't leave without my questions being answered. Made my experience a great one! More
Experience at Star Nissan My experience at this dealership was excellent. Jose cadena greeted me at the door as I was parking. He was polite and very helpful. He took us throug My experience at this dealership was excellent. Jose cadena greeted me at the door as I was parking. He was polite and very helpful. He took us through the process and enable me to make the decision I wanted to make. Up to the end he was just marvelous. I will recommend this dealership to my friends and associates. More
worst service ever. Star Nissan the worst service ever. I have owned several new cars in my time and this 2015 Nissan Sentra has been the one that has given me the most Star Nissan the worst service ever. I have owned several new cars in my time and this 2015 Nissan Sentra has been the one that has given me the most issues. It started with a driver side trim inside the car that came apart days after the purchase of this car the dealer of purchase claimed that it was just lose and that they pushed it back in. this however was not the issue and I had to take the car back. The trim was broken and they had to replace it with a new one. Then Different noises have appeared and one was the result of something to do with the brakes. I take the car to the star Nissan they check it and come to the conclusion that the issue is the drums and rotors. They cut the rotors and this should have fixed according to the dealer service department but the noise did not go away and returned a different noise was disregarded and was told that they couldn’t hear anything. Of course I pick up the car and days later the noises are still there. Now the current issue, the weather strip on the passenger side rear door comes apart and I pushed it back in its place. A couple of weeks later it happens again I push it back in. some time later it comes off again. I finally take the car to the dealer and the service consultant (Ruba Sosa) puts the weather strip back in and then tell me “this happens, it is normal, sometimes when you bump it the weather strip comes off”. Now they give me this xx excuse when I have another Nissan a 2008 that which I purchased new and which has never given me this issue. Later I spoke with the service manager (Adam Pietka) who then gives me the same run around as the service desk person and adds that there is a scratch and that it looks like someone rubbed it with something and may have caused the weather strip to come apart. I picked up the car without any fix to this issue then take a look at the weather strip and see nothing that makes this claim true. I am a person who makes new car purchases often and have experienced this type of nonsense from other automakers in the past. This has resulted in me going to other manufacturer and will do the same with my next vehicle purchase. Nissan has lost a customer and will never purchase anything with them again. I hope that others learn for my horrible experience. More
Im oldtimer at nissan they are good k Good people and have experience with olga she is a good salesperson and i trust her she explained me about the new car and demonstrate the pathfinder Good people and have experience with olga she is a good salesperson and i trust her she explained me about the new car and demonstrate the pathfinder i like it and thank you . More
Wonderful experience! A good dealership and the customer service and friendliness I received to lease a new nissan was terrific thanks to Olga. Highly recommend and will be A good dealership and the customer service and friendliness I received to lease a new nissan was terrific thanks to Olga. Highly recommend and will be back! More
Best Car Experience By Far Rick Montes was so helpful and made sure we left more than satisfied! I definitely recommend him as well as the dealership. Everyone kept coming by to Rick Montes was so helpful and made sure we left more than satisfied! I definitely recommend him as well as the dealership. Everyone kept coming by to make sure we were helped and fully taken care. Such a friendly and welcoming environment! More