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Star Nissan

Niles, IL

4.5
382 Reviews

5757 West Touhy

Niles, IL

60714

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Showing 382 reviews

June 21, 2021

Rich Pittman the Best. Thank you. The lady with the Transmission for the Nissan Sentra. You are simply the Best, very exceptional, thank you for all your help God Bless you More

by chakosak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Pittman, Rich Pittman
Jul 30, 2021 -

Star Nissan responded

Thank you for your review. We appreciate your business. We hope to service you with exceptional service again!

May 27, 2021

My experience at Star Nissan was very pleasant. Though it was a bit of a wait, my sales representative was extremely helpful and ensured that I got the best possible deal. I appreciated her help and am glad More

by sunmiashleykim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luz Guzman
Jul 30, 2021 -

Star Nissan responded

Thank you for your review. We appreciate your business. We hope to provide you a very pleasant experience on your next visit also! Enjoy your Altima.

April 04, 2021

I told the service advisor (name: Kozak) that the problem with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Pittman, Klaud Kozak
Jul 30, 2021 -

Star Nissan responded

Thank you for your review. We appreciate your business, and sorry we fell short. Please contact our Sales Manager Bruce Berger at bberger@berman.com or calling our dealership when you are able to discuss your experience. We hope you give us another shot!

Aug 01, 2021 -

JR responded

Never again!!!

March 20, 2021

Wanted to go in to see a pre-owned vehicle I email Olga who called me immediately & set up an appointment. Needless to say between Olga & Bruce working with me I walked out with a brand new 2021 Nisssan R More

by Delgado.int
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Berger, Olga Soltysiak, Antonio Blass
Jul 30, 2021 -

Star Nissan responded

Thank you for your review. We appreciate your business, and enjoy your new Rogue. We hope to service you again!

January 04, 2021

brought my niece over again to get car ready for college Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 More

by D-baby
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
Jan 05, 2021 -

Star Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2020

When I was looking for a renowned car they tried to lie to me about a car that wasn't smoke free. One of the salesperson was being rude too. More

by Gerti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Dec 02, 2020 -

Star Nissan responded

Thank you for your feedback, Gerti. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.

June 17, 2020

Be careful don’t take your car there!!! I’m not happy with the service department at all they will do anything to get extra money out of your pocket the mechanic took my car for test drive to get tested More

by Jammo
Recommend Dealer
No
Employees Worked With
Charlie guild
Jun 18, 2020 -

Star Nissan responded

Thank you for your feedback. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.

June 04, 2020

Olga helped me with my 3rd lease from Star Nissan, great experience helped me to get best deal for my needs and is very knowledgeable about cars and inventory! More

by B_baumb
Recommend Dealer
Yes
Employees Worked With
Olga Soltysiak
Jun 08, 2020 -

Star Nissan responded

B_baumb, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Thank you for continuing to be a part of the Berman family!

April 01, 2020

Everyone was helpful, from answering questions through teaching a deal I was comfortable with. Worked hard to accommodate my budget and needs. Would definitely recommend! More

by shjones93
Recommend Dealer
Yes
Employees Worked With
Eli Reznik, Kya Williams, Nissan Khochaba
Apr 02, 2020 -

Star Nissan responded

shjones93, thank you kindly for your feedback and review. Welcome to the Berman family!

March 04, 2020

Olga was extremely helpful throughout the process. She found a perfect car for my needs, and from then on the whole process went smooth Highly recommended! More

by dbociaga
Recommend Dealer
Yes
Employees Worked With
Olga Soltysiak
Mar 04, 2020 -

Star Nissan responded

dbociaga, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

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