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Star Nissan

Bayside, NY

Overview
Employees
Reviews
Vehicles
4.7
3,319 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,319 reviews

October 27, 2023

Friendly courtesy people I ever met. They have great knowledge of their product. Go Nissan! More

by generalaponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Star Nissan responded

Hello Generalaponte ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 27, 2023

This experience was very poor. The customer service rep was not helpful in the service I requested and received. She did not go over the paperwork with me as to what would be neede More

by fiercekgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eftheker Asad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Star Nissan responded

Fiercekgp, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (718) 423-0500 at your earliest convenience and we will do our best to resolve this with you. Best Regards, Diana Ljajcevic

Helpful 1
October 25, 2023

As soon as you enter the Service Center, you are introduced to great customer service. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Star Nissan responded

Hello Mary ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 25, 2023

They fixed my flat on my 3rd visit the first 2 they did not even check the just put the air in the tire More

by PATTORRES0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Star Nissan responded

Hello Pattorres0115 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 25, 2023

Excellent service. staff understood my need and was able to help me resolve my issue. I would recommend Nissan Service to anyone. More

by NAZIRHUSAIN4585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Star Nissan responded

Hello Nazirhusain4585 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 24, 2023

I was introduced to Jon Paul as the salesman who would assist me on finding a vehicle to lease/finance. At first it was a normal introduction, until I don’t know at what point this individual thought it w More

by thalialito
Recommend Dealer
No
Employees Worked With
Jon Paul
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Helpful
October 23, 2023

very professional and friendly staff - everything was explained clearly from the beginning. I'm glad I choose Star Nissan More

by mjhernandezgil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny and Christen
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Oct 29, 2023 -

Star Nissan responded

Hello Mjhernandezgil ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 23, 2023

Service is prompt and the staff are courteous. They made recommendations, but did not try to sell me extras. More

by GEORGE.BAGLIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Star Nissan responded

Hello George.baglieri ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 23, 2023

It was great working with Bob! Thank you for making the deal so streamlined. Best- Jaime More

by jmrizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Star Nissan responded

Hello Jmrizz ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
October 22, 2023

Fraud. They did not actually do the service they charged me with!! I went for a synthetic change oil with tire rotation. I noticed that the tire rotation w More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lasso, Tech 03571
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Oct 24, 2023 -

Star Nissan responded

Mike, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (718) 359-7444 and ask for Ronnie Morales or please provide us a good phone number that we may contact to further address this matter. We look forward to hearing from you.

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