Star Nissan

Full of lies!!! Purchased a 09 Infiniti G37x S from Full of lies!!! Purchased a 09 Infiniti G37x S from sales person Richard Schultz at Star Nissan on July 05th. At the time of purchase I still have Full of lies!!! Purchased a 09 Infiniti G37x S from sales person Richard Schultz at Star Nissan on July 05th. At the time of purchase I still have two months left on a 11 Camry lease. Richard told me I can return the lease early to Star Nissan and I WILL NOT have to worry about the damage (dings and dents) on the Camry as well as the last two lease payments on it. It was very convenient for me the way this deal was set up so I was willing to pay for the convenience. I paid $24,780 for the G37x S with just under 25k miles on it. It's NOT cheap! Sure enough after I picked up the G37 and returned the Camry I was happy and everything with the new ride. Then Toyota Financial Service comes chasing me for the last two payments on the Camry which I have already returned! Then I called up Richard at Star Nissan and sure enough I was then told: "the deal was to only cover the damages on the Camry and not the last two lease payments. You did not purchase a new car but only a used car so there's no way we will cover the remaining lease payment on the Camry." My lesson learned since it was not written on a piece of paper. Frankly it's not a huge amount of money we're taking about here but this lying game about "we will take care of it" then all of a sudden it's not part of the deal crap just pisses me off. On the day of purchase I went with a friend who used to be an auto sales person and happened to worked with a person who knows Richard and he still managed to pull this one off on us. Advise from me is don't go to Star Nissan nor Richard ever. There are plenty of other dealers out there I'm sure who can do a better job then this. More

Customer service was excellent very clean and comfortable dealership. I purchased a Nissan pathfinder 2013 Platinum premium and after being at 3 different dealerships this dealership found the car and had it dealership. I purchased a Nissan pathfinder 2013 Platinum premium and after being at 3 different dealerships this dealership found the car and had it ready for me in 48 hours. Barry was a amazing salesperson and his customer service skills are excellent. Great dealership and great sales team!!! I would recommend this dealership to everyone!!! More

My husband and I went to look at a 2013 Nissan Sentra and Altima. The salesman showed us both cars and we asked him to give us the price on each so that we could decide on one. He went to speak with a mana Altima. The salesman showed us both cars and we asked him to give us the price on each so that we could decide on one. He went to speak with a manager and when he came back he said they were busy and would have to call us to give us a price. Two months later we are still waiting for the call. Do they not want to sell cars? So we went down the street to Helms Bros and bought a C300! I guess they did me a favor by not giving me a price. My sister has also been waiting for 2 years for them to call her to schedule a test drive for a pathfinder. She bought her brand new Pathfinder at Koeppel. What is wrong with these people? More

This dealer has made an effort to make me feel welcome when I come in for service. We have had some issues but each issue has been resolved to my satisfaction each and every time. when I come in for service. We have had some issues but each issue has been resolved to my satisfaction each and every time. More

Worse dealership ever! Don't waste your time, this place is a joke. Rude customer service especially over the phone. Kept on insisting for me to take my deposit back and kept counter offering me with access is a joke. Rude customer service especially over the phone. Kept on insisting for me to take my deposit back and kept counter offering me with accessories that I didn't need. Stay away from this place! More

Outstanding sales and service department. I purchased my new 2010 Xterra in June of 2010 and have never regreted dealing with Star Nissan. I have all my service work performed at the dealership where it has new 2010 Xterra in June of 2010 and have never regreted dealing with Star Nissan. I have all my service work performed at the dealership where it has always been a pleasure to work with their staff! This year it was my husbands's turn to purchase a new vehicle. He had been a Honda Civic, owner for over 15 years but is now is a proud owner of a 2012 Nissan Altima. His sales person, Theo was outstanding in all phases of the process as was Gus, Sales Manager. Thanks for the continued good service. More