Star Nissan

This was my second experience with Star Nissan and I've had before far 2 Nissan cars from Cox Nissan and Koeppel, I was not too happy with my first experience, but my last experience was by far the worst. had before far 2 Nissan cars from Cox Nissan and Koeppel, I was not too happy with my first experience, but my last experience was by far the worst. All I can say is: SCAM & SCAM&SCAM. Do not go there and be ready of surprises when you sign final lease agreement, they were so rude, I'm speechless. Do not go over there especially if they are offering early termination of lease. More

Request for internet quote for Nissan Altima 2012, get email from Christine Mangione that out the door price for $17990, then get her call to confirm that this price is include every possible fees. And si email from Christine Mangione that out the door price for $17990, then get her call to confirm that this price is include every possible fees. And since it is OTD, so its mean pay that price, and take the car without any attachments. Before visit this dealarship, also get her call to confirm that I am visiting the dealarship as promissed. However, once arrived the store, the manager tell me that she is off, and not in the store. I was supprise because she has told me to ask for her. Then I show the email to the manager, that he immiditlly decline the price, saying that price is not include the taxes and other fees. I feel get cheat. Then later, they say, she must made mistake. Can you believe, a mistake, it is a case of internet business fraud. So contact FBI internet business Fraud team. I will do that. Those people have to be punished. More

More than just a dealership! My first visit to Star Nissan was back in 2009. I was looking to lease a new body style Maxima. Like any consumer I did my shopping around. I had probably visited about 3 o Nissan was back in 2009. I was looking to lease a new body style Maxima. Like any consumer I did my shopping around. I had probably visited about 3 other dealers in Queens. I was almost ready to give up and go with another less expensive model, until I walked into Star. To my surprise Star was able to BEAT all the other dealers. My sales rep was Lionel Benjamin, he was extremely professional and helpful, and most importantly got me into the Maxima I was looking for without any hassle. During the course of my lease Lionel kept in touch to make sure everything was fine with the service of the car. Even calling to wish me a happy birthday! So now at the end of my lease it was a no brainer to where I would be going. My wife told me to go to other dealers before I went back to Star just in case, and get some prices. I did, and it was the same outcome as 2009. Lionel once again Beat everyone`s price and again I drove away with my 2012 Nissan Maxima. I am proud to call Lionel my friend now, and not just some salesman. Star Nissan now has my loyalty when it comes to cars. Thanks again Star Nissan! More

I used this dealership because it was close to where I live. I thought Ritchie was one of the best salespeople I have ever dealt with. Not only would I go back to him but I would recommend other people live. I thought Ritchie was one of the best salespeople I have ever dealt with. Not only would I go back to him but I would recommend other people as well. More

thank you to the staff at Star Nissan for making my car buying experience a smooth and easy process. I have been looking at multiple dealerships for a Nissan Pathfinder with all the features I wanted yet buying experience a smooth and easy process. I have been looking at multiple dealerships for a Nissan Pathfinder with all the features I wanted yet still in within my budget. My sales man and the finance manager were extreamly down to earth and a pleasure to work with. I will be recommending this dealeship to others as I feel others should know that there is a dealership out there that is willing to work with you to get you exactly what you need. thanks again :) More

No complaints. The sales representative was attentive to the things i asked about. The price of the vehicle I was purchasing was okay. I hate haggling over prices so I am pretty much at the dealerships me the things i asked about. The price of the vehicle I was purchasing was okay. I hate haggling over prices so I am pretty much at the dealerships mercy, but did not feel like I was taken advantage of. All of my questions and concerns were adddressed by my sales man Jon. Follow-up questions a couple days later were also addressed in a timely manner. Jon returned my calls quickly and provided useful answers. The paperwork process did take quite a long time but then again I could of sped up that process if I had gotten pre-approved for the loan but come to think of it if I had done that I may not have gotten the greate rate Jon was able to get for me. So it all worked out for the best...Thanks More

Hello Everyone, I have 3 words on this dealership: Hello Everyone, I have 3 words on this dealership: Liars and False Advertising. Liars: before going there I talked to the sales rep about the Hello Everyone, I have 3 words on this dealership: Liars and False Advertising. Liars: before going there I talked to the sales rep about the ad on the newspaper we confirmed everything he even told me that he will give me a 2012 version with same price offer with same equipment. I went there., Guess what? he said that is not the unit, I showed him their printed ad from newspaper he then started thinking and excused himself went to his so called manager took a while then went back said this ad is a MISTAKE. If this is a mistake why they didn't correct it?., been running for 3 weeks. False Advertising: These guys are sending ads for a week, with wrong information. Do yourself a favor stay away from STAR NISSAN!!! Don't even believe whatever ads they post on newspapers they will always deny it. THE AD IS A SWITCH and BAIT OPERATION! STAY AWAY!!! If you want to test them right now if you have the AD, try calling them be sure you record your voice conversation as a proof., then go there and ask the same unit you want. Info: Star Nissan 206-02 Northern Blvd Bayside, NY 11361 Sales: (718)423-0500 More

The service department for STAR Nissan is horrible. You purchase an extended warranty when buying the car and when there is a problem the "specialized mechanics" at the Nissan service center can't seem to purchase an extended warranty when buying the car and when there is a problem the "specialized mechanics" at the Nissan service center can't seem to produce what you are claiming has happenend in order for them to fix it. At an hourly rate of 106.00 per hour you would think that they could fix anything. They always have an answer to avoid fixing the concern. We have been going back and forth with the service department about a rattling sound that we hear in our 2006 Murano. Initially we were told to change the type of gas, we have changed the type of gas and there was still no resolution of the problem. They changed the catalytic converter twice because they said it could be to blame. Well it's not the noise is still rattling away I gave up on trying to have them fix the problem. Another problem is the passenger door in the front creaks which is quite annoying they repadded the door the noise continued. They said I had to purchase a new door because they could do nothing about the creaking of the door. Next problem the driver's seat, is cracked their response was that maybe we do not know how to sit on the seat. I contacted Nissan North America about this one but they said the manager from the service station indicated that the customer is to blame for the seat therefore nothing can be done. This whole fiasco took about 7 months to resolve with their final answer being I can purchase a new seat for 1600.00 dollars. Nissan I am sorry to say does not stand behind their products. When people ask me how I like the Murano I tell them and I am sure that the money Nissan would have spent to correctly fix the problems I had would have been less than the "advertising" they are getting now when people ask me for my opinion. Stay away not worth the headaches, buy American from now on. More