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Star Nissan

Bayside, NY

4.7
3,682 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,682 reviews

June 12, 2014

Great Sales Department! This dealer has made an effort to make me feel welcome when I came in to purchase a vehicle. Great customer service could not be happier with my purch More

by SophiaRecinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cdeno
Aug 11, 2014 -

Star Nissan responded

Thank you for your feedback. We are pleased to hear that our professional sales team made you feel welcome upon your arrival at Star Nissan. It is our goal to provide our customers with 100% satisfaction. We hope you are enjoying your new purchase, and we look forward to seeing you again soon.

June 11, 2014

I love my car! thank you so very much for making the purchase of my maxima so great! Lionel did an awesome job. This is the 4th Nissan he has sold me and I would n More

by Bpettersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Benjamin
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your positive feedback. It is great to hear that Lionel has continuously provided you with top-notch customer service. We hope you are enjoying your new Maxima, and we look forward to seeing you again sometime in the future.

June 02, 2014

Radiator I called for an appointment. I was told by the female that picked up that I didn't need an appointment. I brought the car in because I was worried a More

by ReginaldRaphael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
May 29, 2014 -

Star Nissan responded

Star Nissan is proud to offer superior service. We apologize that you feel your experience was less than satisfactory. We understand your frustration but we can assure you, this circumstance is not a reflection of our dealership or the people that work here. One of Star Nissan's technicians pressure tested the radiator and found leaking from the seams. Once the radiator was replaced, our tech road tested your vehicle and found that it was still running with a very rough idle. Coolant was found leaking into the engine in addition to head gasket damage. Our tech then recommended to you that the engine be replaced due to possible cylinder head and block damage. It was also recommended that the vehicle should not be driven. Unfortunately, you elected to postpone the necessary repairs. Again, we apologize you feel as though Star Nissan did not meet your expectations. Feel free to contact us if you have any further questions or concerns.

May 28, 2014

rav 4 I purchase a 2006 rav 4, in march last year and I was charge a bank fee, when I call the bank there is no such thing as bank fee, that finance guy ben More

by nafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
benny
Jun 11, 2014 -

Star Nissan responded

At Star Nissan, we take great pride in making sure that all customers are satisfied with their experiences. We encourage customers to give us feedback so we can continue to improve our sales skills and processes. We do hope that if a customer has a complaint or an issue, it is brought to our attention right away, rather than waiting a year, so we can immediately take care of the situation. Unfortunately, we looked through our records and we were unable to find your information in our system. We ask that you reach out to us directly to discuss this situation.

May 04, 2014

Friendly Environment and Hassle Free The staff at Star Nissan are second to none. They helped me and my girlfriend find the right cars in a timely manner. I received answers to everything More

by Chrism81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ira, Fred
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your review. We are glad to hear that our professional sales team was successful in finding you the vehicle of your choice in a timely manner. We hope you are enjoying your new purchase, and we look forward to seeing you again soon.

April 28, 2014

Great Experience! I called up Star Nissan looking to get some information on all the incentives and rebates Nissan has to offer. I spoke to a young lady, Alicia, she wa More

by bigboss68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alicia
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your business, as well as your review. We are pleased to hear that Alicia and Joe exceeded your expectations as a prospective buyer. At Star Nissan, it is our goal to provide our customers with 100% satisfaction, and we are happy that you left our dealership feeling this way. We hope you are enjoying your purchase, and we look forward to seeing you again soon.

April 08, 2014

The best place to buy a car on nyc Fernando was a great help when I bought my first car. He was patient and surprisingly honest. I'm not sure when I will get my second car but I will de More

by Lucy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando cedeno, Fernando Cedeno
Aug 11, 2014 -

Star Nissan responded

Thank you for taking the time to share your positive experience with us. We are happy to hear that Fernando was of great help to you. We hope you are enjoying your first car and we look forward to seeing you again sometime in the future.

February 23, 2014

Mark basso was an excellent employee and a wonderful person. I could recommend him to anyone.he is doing a good job he goes beyond expectation to help customer. More

by peppertire51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Basso
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your feedback. We are pleased, but not surprised, to hear that Mark has exceeded your expectations as a prospective buyer. He is an important asset to your sales team, and we will be sure to pass your praises on to him. Enjoy your new ride, and we look forward to seeing you again soon.

November 01, 2013

Buying a new car has never been a "user friendly" experience for me but going to Star Nissan and working with Lucus changed all that. I have always wanted a convertible for as long as I can More

by JohnTTt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Decanditis
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your review. We are happy to hear that Lucas has changed your perception of the car buying process. At Star Nissan, we believe that buying a car should be fun and easy. It is great to know that you felt this way upon leaving our dealership. We hope you are enjoying the vehicle of your choice, and we look forward to seeing you again sometime in the future.

November 01, 2013

I didn't have a clue what I wanted. I kinda was just goin dealership to dealership trying to find the best deal on a car in my price range. I looed at the sentra and even took it for a test drive. The s More

by Delguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Benjamin
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your business, as well as your review. It is great to hear that our professional sales team was successful in making your car buying experience quick and thorough. We hope you are enjoying your new purchase, and we look forward to seeing you again soon.

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