Star Nissan

Star Nissan will defraud you and put your life in jeopardy "Star Nissan will defraud you and put your life in jeopardy " Buyer beware. on November 28 2017 I bought a pre owned 2002 Cadillac Deville from Sta "Star Nissan will defraud you and put your life in jeopardy " Buyer beware. on November 28 2017 I bought a pre owned 2002 Cadillac Deville from Star Nissan of Bayside.. The purchase process was pleasant and stress free . However the real horror was only discovered driving home that the brakes very virtually non existent . Plus a week later we had a high speed blowout due to severely worn tires. I advised the dealership asap and they have not done anything to resolve the issue. the folks literally put on a new inspection sticker . knowing full well it would never pass Please be advised that I have no choice but to move forward in filing a fraud complaint against Star Nissan for unlawfully passing a NYS inspection on the vehicle w hen the car indeed had all four tires , front brakes and tie rods worn below limits. all parts have been retained as evidence.. we did experience a high speed tire blowout 2 weeks ago and needed to be towed to the nearest repair shop. Star Nissan put our lives in jeopardy and others by allowing the car to pass inspection with these obvious defects. I have contacted my attorney as well as the DCA, DMV, BBB, Nissan of North America and finally the NYS Attorney General's office via email to advise them of what happened. Since this was paid via Credit Card, I've asked Chase Fraud team to place a charge back for the entire purchase price. Sorry it had to be this way.Dishonesty at its finest at Star Nissan More

Worst dealership Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used car in April, I had to get my car serviced 4 times and order new parts within a month of buying the vehicle. Then, when I try to bring matters up to the salesman and manager (Gus), I get the run around and my phone calls avoided for days. The worst possible customer service provided by the staff. So I warn all to avoid Star Nissan, buying a car from them means weeks of headaches and fixing all the problems yourself. Sadly you have to not only do research on the vehicle you want, but on the dealership. Not to my surprise, after this has occurred, I find to discover that Star NISSAN has an F with the Better Business Bureau and several complaints. More

horrible service department . go elsewhere !! called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the num called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the number was disconnected. i proceeded to text someone who told me I would get a callback very soon. Three hours later....no call. I tried texting again and was again told I would get a call "soon'. however I was given a different number to call. After waiting another 3 hours I called the number which rang about 12 times. I was prompted to leave my name and number and they will call back. still waiting.... what a waste of a day !!!! maybe the sales dept. is good but God forbid you need service. totally disgusted with their service. BEWARE !! More

Friendly, helpful, and quick Yesterday my husband and I walked into this dealership provided our budget and the car we wanted to lease and within 1 hour we were signing papers on Yesterday my husband and I walked into this dealership provided our budget and the car we wanted to lease and within 1 hour we were signing papers on our lease. The staff did their best to give us an excellent deal and we even ended up with a nicer trim of the car than we first anticipated being able to afford. The sales rep we worked with, Fernando, was not pushy at all and was able to work with our numbers. I am extremely happy with our deal and that we now have a brand new SUV as we prepare to welcome baby #3 into our home. I highly recommend this dealer to anyone trying to stay within a budget and anyone looking to move quickly and easily into a lease deal. More

Helpful service from start to finish I recently found myself in a tough spot. A nail in my tire, bad enough to cause air to leak, and my home dealership is actually in Connecticut. I cal I recently found myself in a tough spot. A nail in my tire, bad enough to cause air to leak, and my home dealership is actually in Connecticut. I called Star Nissan Service an hour before closing time and they told me to come right in. The receptionist (can't remember her name unfortunately) was so polite and patient, even giving me turn by turn directions over the phone. When I got there, Shrenik helped me from start to finish. He was so helpful, going above and beyond to get my tire fixed and to deal with a third party company I have that handles my tire issues. He managed all of my concerns and I left feeling so relieved and so impressed by how efficient they were, especially at such a late hour of the day. More

RUN RUN FAR AWAY FROM STAR NISSAN!!! RUN RUN FAR FAR AWAY THIS DEALERSHIP IS BEYOND SHADY ABSOLUTELY LIES THROUGH THEIR TEETH, SOLD ME A CAR THAT ARRIVED WITH A HUGE HOLE IN THE FRONT BUM RUN RUN FAR FAR AWAY THIS DEALERSHIP IS BEYOND SHADY ABSOLUTELY LIES THROUGH THEIR TEETH, SOLD ME A CAR THAT ARRIVED WITH A HUGE HOLE IN THE FRONT BUMPER, DEEP SCRATCHES ALL OVER THE VEHICLE, NEEDING $2,000 IN SERVICE PRIOR ACCIDENT HISTORY, BALD TIRES. WHEN I CONTACTED THE MANAGER GUS TSOLKAS HE TOLD ME TO GET LOST BASICALLY AND THAT THE CAR WAS SOLD "AS IS" AND THAT HE ISN'T WILLING TO DO ANYTHING FOR ME. TOTAL xxxx BAGS DO NOT DO BUSINESS WITH STAR NISSAN THEY WILL SCREW YOU OVER ROYALLY AND HAVE NO SHAME IN THEIR BUSINESS PRACTICES TYPICAL USED CAR DEALER. STAY AWAY FROM STAR NISSAN, GUS TSOLKAS AND CHRISTINE MANGIONE!!! More