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Star Nissan
Bayside, NY
3,682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,682 reviews
June 30, 2018
Quality service The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend this service center. More
by tchenmpan
Verified Customer
June 30, 2018
Very professional Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty ha Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty happy with results. More
by JOELSHAW42
Employees Worked With
Robert Morales
June 26, 2018
Pleasant experience and speedy. Convenient location. Clean and speedy. Employees are very nice an mannerly. Prices are moderate. Coffee in the waiting room makes our wait more pleasa Convenient location. Clean and speedy. Employees are very nice an mannerly. Prices are moderate. Coffee in the waiting room makes our wait more pleasant. All in all it's an excellent Service Center. More
by SONIABEZDIKIAN
Employees Worked With
I don't remember the name of the agent who took care of me. he was wonderful. sorry!
June 24, 2018
great and honest service; clean facilities I love Star Nissan. I trust them and I feel they do competent and honest work. I feel very comfortable servicing both my cars there I love Star Nissan. I trust them and I feel they do competent and honest work. I feel very comfortable servicing both my cars there More
by AZIZAAA
Employees Worked With
Julio Casiano, Barry Ranjbar
June 23, 2018
Read the reviews and what people are complaining about Christine Mangione is a stand up salesperson at Star Nissan. She is professional, communicative and stands by her word, with all the sleazy dealersh Christine Mangione is a stand up salesperson at Star Nissan. She is professional, communicative and stands by her word, with all the sleazy dealerships she was a breath of fresh air More
by Bunny321
Employees Worked With
Christine Mangione
June 21, 2018
Tried to scam me Did not like this place at all. Told me my brakes were shot, I took the car elsewhere and they said my brakes are perfect. No amenities in the waiting Did not like this place at all. Told me my brakes were shot, I took the car elsewhere and they said my brakes are perfect. No amenities in the waiting room as mentioned on their website. More
by Unhappy Client
Employees Worked With
Do not want to get anyone in trouble
June 19, 2018
Great fix of my new pathfinder Great service department definitely recommend using them again the waiting area could use a little updating it wasn’t as nice as the Subaru dealership Great service department definitely recommend using them again the waiting area could use a little updating it wasn’t as nice as the Subaru dealership next door but all in all everything was very nice and definitely would go back there again More
by BRACEMAN2000
Employees Worked With
Lucas Cedeno, Jerry Decanditis
June 19, 2018
Great Service/ Polite Staff Came in for the first time on a Saturday morning because the Great Neck Nissan dealership up and left town without any word to me. I had a notice on m Came in for the first time on a Saturday morning because the Great Neck Nissan dealership up and left town without any word to me. I had a notice on my car to maintain tires and since I didn't know if it was a bigger problem then just putting air, decided to come to this service center. I also was due for an oil change. Ronnie was really very helpful to me and sympathetic to my plight. He told me that he should have me out in about an hour and he had me out before the hour. Very low key waiting room area. More
by BRI
Employees Worked With
Ronney Morales
April 10, 2018
Rejected on a lease after 15 year company loyalty Nissan let me down after 15 years.Granted, bad credit is a good excuse, but good companies know how to deal with people as people. Nissan let me down after 15 years.Granted, bad credit is a good excuse, but good companies know how to deal with people as people. More
by Diane
Employees Worked With
Asad
January 16, 2018
Dishonest - avoid this dealership! Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that we come back in a couple of days for the car.... come back 2 days later and all of the sudden they forgot to include the tax (manager Gus, who promises the world and is a real sweet talker, said “well, when you go to the store don’t you pay tax?”) this is after the agreement was signed! So be careful everyone, they give you a low monthly payment but will end up getting you by saying the price never included the taxes. Under pressure and other circumstances, I had no other choice but to get the car. This was one of the worse experiences ever buying a car. SMDH! Had to give one star so I can post this. More
by JDO
Employees Worked With
