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Star Nissan

Bayside, NY

4.7
3,708 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,708 reviews

October 10, 2018

Decent I didn’t wait more than two hours It was convenient I went on a Saturday morning There was no breakfast though I miss the other location in LI More

by IRENE.ALLEN_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know any names
Oct 10, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback, Irene. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 09, 2018

Follow-up service Excellent service!!! Both from sales and service crew. The team was professional, courteous and efficient. It’s obvious that they care about the custo More

by KELVINJCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 09, 2018

Great Dealership! Star Nissan has proven themselves, once again, that they are reliable, professional and courteous not to mention the Murano is a wonderful vehicle. Th More

by DG62761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also, thanks to Gus as he first introduced me to Nissan back in 2007!
Oct 10, 2018 -

Star Nissan responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 08, 2018

Quick, friendly staff and great service! My experience was perfect! From arrival to finish, the shop workers, attending service staff and cashier were very pleasant, courteous and efficient. More

by peters.debbie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Star Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 07, 2018

Trade in a lease Overall nice experience. Employees are friendly and knowledgeable. Trade in was made simple and walked out in the new vehicle the same day. Would com More

by SKOKIEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Star Nissan responded

We appreciate the kind words, SKOKIEWAY. We look forward to seeing you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 06, 2018

Terrible price and took forever Took 2 hours for an oil change and safety inspection. On top of that it is the first place I have been to that charges labor for an oil change ($130 a More

by Unsatusfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Don’t remember names
Oct 09, 2018 -

Star Nissan responded

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October 04, 2018

Overall positive experience, have leased two cars from here This location does a good job of getting you the best deal they can afford. They are realistic with you about what you may or may not need in special More

by KESCOB01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Oct 09, 2018 -

Star Nissan responded

Thank you for the great review!. Please come visit us if you need anything else, be it service or sales. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 04, 2018

Easy, Breezy This was the quickest process I have ever done when leasing a car! SLesperson, Joe did an excellent job of answering all my questions and explaining a More

by CMSCHANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 02, 2018

Nickel and dime THEIR customers. Lied to me that I needed rear break pads and then wanted to charge $150.00 just to replace them. “I said give me back my car”. I went else where. So t More

by NARESHSARJUNATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Morales
Oct 24, 2018 -

Star Nissan responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

September 30, 2018

Worst service ever . Waiting room full of roaches and dirty wasted my time because they couldn't even fix my seatbelt. Then they told me they had to order the part went More

by Villanueva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Oct 11, 2018 -

Star Nissan responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

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