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Star Nissan

Bayside, NY

4.7
3,693 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,693 reviews

October 12, 2018

BEST CAR DEALER IN QUEENS NEW YORK I rated 5 STARS for Star Nissan is based upon the following 5 reasons: 1. Excellent Salesmanship. 2.Good Customer Satisfaction. 3.New Technology on More

by GOJOGIJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Star Nissan responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Take care, Christine Mangione, Customer Relations Manager, 7184230500

October 12, 2018

Great! I have always had a great experience when car shopping at Star. Our salesman Joe was personable and professional and answered all of our questions. We More

by JOSATRNGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Star Nissan responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Christine Mangione, Customer Relations Manager, 7184230500

Oct 15, 2018 -

Star Nissan responded

JOSATRNGRL, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 11, 2018

Took car in for engine problem. Engine light no longer on. Engine part was replaced. However SUV makes noise when driving off. Dealer let the SUV be picked without diagnosing wheth More

by Elvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yves B. Guerrier
Oct 24, 2018 -

Star Nissan responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 11, 2018

Everyone was exceptionally nice & professional From my first phone call, to dropping off the car, and meeting with the service rep everone could not have been kinder, or more efficient. Ronnie was More

by JENNINGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Oct 15, 2018 -

Star Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 11, 2018

Poor Customer Service I dropped my car off for service. I returned and representative said my car was ready. I waited over hour to get my car. Disgusted. More

by SUPERGREEK89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Non of the above
Oct 24, 2018 -

Star Nissan responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 10, 2018

Decent I didn’t wait more than two hours It was convenient I went on a Saturday morning There was no breakfast though I miss the other location in LI More

by IRENE.ALLEN_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know any names
Oct 10, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback, Irene. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 09, 2018

Follow-up service Excellent service!!! Both from sales and service crew. The team was professional, courteous and efficient. It’s obvious that they care about the custo More

by KELVINJCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 09, 2018

Great Dealership! Star Nissan has proven themselves, once again, that they are reliable, professional and courteous not to mention the Murano is a wonderful vehicle. Th More

by DG62761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also, thanks to Gus as he first introduced me to Nissan back in 2007!
Oct 10, 2018 -

Star Nissan responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 08, 2018

Quick, friendly staff and great service! My experience was perfect! From arrival to finish, the shop workers, attending service staff and cashier were very pleasant, courteous and efficient. More

by peters.debbie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Star Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 07, 2018

Trade in a lease Overall nice experience. Employees are friendly and knowledgeable. Trade in was made simple and walked out in the new vehicle the same day. Would com More

by SKOKIEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Star Nissan responded

We appreciate the kind words, SKOKIEWAY. We look forward to seeing you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

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