Star Nissan

the agreed upon price prior to starting the paperwork was not the same when it came to signing. the final price was significantly higher. i chose to get the "remote engine start" option and was not told tha not the same when it came to signing. the final price was significantly higher. i chose to get the "remote engine start" option and was not told that they would take my actual key to install it into my car and tried to make me pay a few hundred dollars for a "replacement" key, which took hours of arguing. when i made an appointment 24 hours in advance to come in and speak with my salesperson about some issues i was having with the car, he was not present because he overslept. i had to wait 3+ hours for him to finally arrive. when i received my car, i noticed that one a/c vent was not sticking out and not properly set. when i brought it to the dealership, they tried forcing and twisting it back into place in front of me, leaving numerous scratches on the inside of the framework before they decided that it was faulty and needed to order a replacement part. although the scratches were not visible once it was replaced. in less than one year of owning my new car, it started making weird noises so i brought it to the dealer repair shop and found out that there was a huge crack in my engine. the dealership tried to void my warranty because they said the reason was that i had not gotten oil changes at the appropriate times and tried to make me pay thousands of dollars unless i could provide proof that i had gotten oil changes. i had to dig through almost a year of receipts and when i finally proved that i actually had gotten more oil changes than was necessary, did they finally agree that it is supposed to be covered under my warranty. i finally got fed up and got rid of the car in less than 3 years of ownership. i let the dealership know how unpleasant i was throughout this entire ordeal and vowed never to return. More

The experience was very good, no hard sells. I felt that my salesman Osiris was very genuine and gave us a great deal and personal attention. I would reccomend this dealership very highly. This is my second my salesman Osiris was very genuine and gave us a great deal and personal attention. I would reccomend this dealership very highly. This is my second lease from Star and will definitly return in the future. More

Bad customer service.The salesrep even sent us to buy the cars from the other dealers! stupid!The salesrep. was very abrupt and did not even consult his superiors for any price flexibility or incentives. cars from the other dealers! stupid!The salesrep. was very abrupt and did not even consult his superiors for any price flexibility or incentives. More

This is my second vehicle purchased from star Nissan and both times the service has been great. During my first purchase the vehicle that was ordered for me was incorrect but hey everyone is entitled to a m both times the service has been great. During my first purchase the vehicle that was ordered for me was incorrect but hey everyone is entitled to a mistake and I truly was impressed at the manner in which this was handled. My salesman Richard schutlz was vert accommodating and helpful. No hard feelings and I will continue to spread the word about the dealership. More

I give the Star Nissan team 5 points all the way for completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very welcome from the moment you walk in till the moment you walk out. Everybody was just phenomenal on the day I went to get my car and right away Gus found what would be best for me and my college commuting needs and for my budget. Will definitely recommend to everyone. I love my new car! More

I went in to Star Nissan looking for a new, low priced Nissan Versa (the bottom of the line model appears to be extremely rare). My sales person worked with me to find a perfect very low miles used Versa, Nissan Versa (the bottom of the line model appears to be extremely rare). My sales person worked with me to find a perfect very low miles used Versa, and to hold it to my very tight budget. In the end, I feel I got the perfect car, the service was great and friendly, the usual "back room" routine was not the least bit coercive, and I left feeling I had gotten a great deal and a great car. Other staff was also very friendly, making the entire visit a pleasurable and stress free. More

I recently purchased a new Rogue and worked with Fred Braswell on the sale. He was very knowledgeable and helpful. I would recommend him to anyone interested in purchasing an Nissan. Every at Star Nis Braswell on the sale. He was very knowledgeable and helpful. I would recommend him to anyone interested in purchasing an Nissan. Every at Star Nissan is very professional Excellent customer service. My car buying experience was so easy! More

I just purchased a 2011 Altima from Star Nissan. The entire experience was very pleasant and stress-free. I found my sales person Lionel Benjamin to be very knowledgeable about the vehicle and his demea entire experience was very pleasant and stress-free. I found my sales person Lionel Benjamin to be very knowledgeable about the vehicle and his demeanor and professionalism helped with our decision as well. My wife and I appreciated his patience considering I was finishing out my GMC lease and needed a few weeks to get my finances in order before making the purchase. More

I recently purchased a 2011 Altima Hybrid from Star Nissan. My sales consultant, Charles Chung, as well as the sales manager, Tony, were exceptionally helpful and personable. I was looking for a spec Nissan. My sales consultant, Charles Chung, as well as the sales manager, Tony, were exceptionally helpful and personable. I was looking for a specific color hybrid that was not available that day at the dealership and they both did all they could to locate the hybrid which was achieved right away. Good phone follow through, Great guys, Great deal. More

I purchased my 1998 Altima from Star Nissan and while driving it more than 100,000 miles, I have been able to always rely on Star Nissan for maintenance and repairs. They have certainly come to know me driving it more than 100,000 miles, I have been able to always rely on Star Nissan for maintenance and repairs. They have certainly come to know me and my Nissan over the years and they have provided excellent customer service. That does not mean that there have not been a couple of slip ups, but they always do whatever it takes to correct the problem/issue. I rely on the quality of the parts and workmanship that they provide to protect me and my family. I highly recommend Star Nissan and plan to purchase my new Nissan from them. More