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Star Nissan

Bayside, NY

4.7
3,466 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,466 reviews

August 23, 2013

Let me just say that as a customer, I am a tough. When my old car died I call just to inquire information on a Nissan Sentra. I spoke to Fred and he was very understanding and helpful to me. I continued to c More

by lindy456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 13, 2013

I had a great experience at Star Nissan! I have been struggling finding the right vehicle for a while now and my sales person Barry was extremely helpful. He answered all of the questions I had asked an More

by Terrybarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ranjbar
July 31, 2013

Full of lies!!! Purchased a 09 Infiniti G37x S from Full of lies!!! Purchased a 09 Infiniti G37x S from sales person Richard Schultz at Star Nissan on July 05th. At the time of purchase I still have More

by BoTan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Schultz
Aug 23, 2013 -

Star Nissan responded

Star Nissan is very sorry to hear that you were unhappy with your experience at our dealership. Our sales staff works hard to provide our customers with the best experience possible, and we're sorry that you felt this was not the case during your buying experience. We apologize if there was any miscommunication on your lease return. However, Star Nissan makes sure all customers recognize that our dealership is not responsible for lease payments, which is why we have them sign a Lease Return Disclaimer with every return. During your purchase, you signed this very agreement acknowledging the release of your Camry and confirming your understanding that Star Nissan would not be responsible for your payments. If you'd like to discuss this matter further with us, you may contact our Customer Satisfaction Manager, Theo, direct at (718) 631-1558 Ext. 1. Again, we're very sorry for the miscommunication and we hope that you will consider Star Nissan again in the future.

July 26, 2013

Customer service was excellent very clean and comfortable dealership. I purchased a Nissan pathfinder 2013 Platinum premium and after being at 3 different dealerships this dealership found the car and had it More

by DLajcaj84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ba, Barry Ranjbar
May 25, 2013

My husband and I went to look at a 2013 Nissan Sentra and Altima. The salesman showed us both cars and we asked him to give us the price on each so that we could decide on one. He went to speak with a mana More

by Rebcol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 17, 2013 -

Star Nissan responded

At Star Nissan, we pride ourselves on the ability to provide great customer service at all times and we're sorry to hear that some miscommunication occurred during your visit to us. Again, we would be happy to discuss this with you further, so that we can address this with our staff and avoid any occurrences such as this moving forward. We'd very much like the opportunity to provide you with the experience and service you expect when making important financial decisions like purchasing a vehicle. That being said, we hope to discuss this with you in person so that you can provide us with more specific details and we can provide an appropriate resolution for you. Thank you for choosing Star Nissan.

May 23, 2013

I have purchase a car from this company not knowing that mr. livivngston has keep a copy of my documents and mr Livingston has purchased a car from this dealership and register the car without my consent.i More

by lostsoul043
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kenny Livingston
February 01, 2013

Rude,sales people and manager when voiced my concern and problem they made jokes about it and said they had nothing to do with it. More

by sonclo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sonia allende
October 20, 2012

This dealer has made an effort to make me feel welcome when I come in for service. We have had some issues but each issue has been resolved to my satisfaction each and every time. More

by quinten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Dennis
September 25, 2012

Worse dealership ever! Don't waste your time, this place is a joke. Rude customer service especially over the phone. Kept on insisting for me to take my deposit back and kept counter offering me with access More

by will2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus
Dec 14, 2012 -

Star Nissan responded

At Star Nissan, it is always our practice to provide customers with all of the options when it comes to purchasing a vehicle, that way they can make an informed decision. In regards to your other criticism, the staff at Star Nissan is taught to handle all business transactions and customer interactions respectively.

August 08, 2012

This was my second experience with Star Nissan and I've had before far 2 Nissan cars from Cox Nissan and Koeppel, I was not too happy with my first experience, but my last experience was by far the worst. More

by datikash@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Head Manager Gus
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