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Star Nissan

Bayside, NY

4.7
3,466 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,466 reviews

July 22, 2014

best service in queens I bought a 2014 rogue from Fernando and i coulnt be happier with his service and patience with me. i love my new rogue. thank you Fernando More

by preenavarg001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cedeno
Aug 04, 2014 -

Star Nissan responded

Thank you so much for your much-appreciated feedback. We are happy to hear that Fernando was successful in making your car buying process as pleasant as possible. We will be sure to pass your praises on to him. We hope you are enjoying your new 2014 Rogue! Post a picture of it on Instagram and don't hesitate to tag us! We look forward to seeing you again in the future. http://instagram.com/starnissan

July 17, 2014

Great Experience I had a wonderful experience at Star Nissan in Bayside. Lucas provided exemplary service and was a delight to share this experience with us!! Tha More

by LizFiggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Cedeno
Aug 04, 2014 -

Star Nissan responded

Thank you so much for your business, and for your response. We are so lucky to have Lucas and we are glad that he was of great service to you. We hope you are enjoying your new purchase and we look forward to serving you again soon. Don't forget to check us out on Twitter! https://twitter.com/starnissanNY

July 16, 2014

Great experience Had a really good experience when I went too star nissan too purchase my Altima. Gabriel was great and I recommend him too anyone looking too buy a go More

by brianwill01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
Aug 04, 2014 -

Star Nissan responded

Thank you for your positive feedback in regards to Gabriel as well as our dealership as a whole. We are happy to hear that Gabriel made your experience as Star Nissan one to remember. It is important that each of our customers leave our dealership feeling 100% satisfaction. We hope you are enjoying your new Altima and we certainly look forward to seeing you again in the future. Check us out on Facebook and see what else we have to offer! https://www.facebook.com/StarNissanNY

July 07, 2014

The perfect car for me Humphrey was very helpful in helping me find the perfect car for me. He helped me weigh out my options and financial circumstances without losing pati More

by chelseabove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 04, 2014 -

Star Nissan responded

Thank you for your feedback. It is great to hear that Humphrey was successful in making your experience at Star Nissan a pleasant one. We hope you are enjoying your new Nissan Altima and we encourage you to also check out our service department if you should need help in the future. Don't hesitate to show off your new Altima on Instagram, and feel free to tag us! We hope to see you again soon. http://instagram.com/starnissan

June 12, 2014

Great Sales Department! This dealer has made an effort to make me feel welcome when I came in to purchase a vehicle. Great customer service could not be happier with my purch More

by SophiaRecinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cdeno
Aug 11, 2014 -

Star Nissan responded

Thank you for your feedback. We are pleased to hear that our professional sales team made you feel welcome upon your arrival at Star Nissan. It is our goal to provide our customers with 100% satisfaction. We hope you are enjoying your new purchase, and we look forward to seeing you again soon.

June 11, 2014

I love my car! thank you so very much for making the purchase of my maxima so great! Lionel did an awesome job. This is the 4th Nissan he has sold me and I would n More

by Bpettersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Benjamin
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your positive feedback. It is great to hear that Lionel has continuously provided you with top-notch customer service. We hope you are enjoying your new Maxima, and we look forward to seeing you again sometime in the future.

June 02, 2014

Radiator I called for an appointment. I was told by the female that picked up that I didn't need an appointment. I brought the car in because I was worried a More

by ReginaldRaphael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
May 29, 2014 -

Star Nissan responded

Star Nissan is proud to offer superior service. We apologize that you feel your experience was less than satisfactory. We understand your frustration but we can assure you, this circumstance is not a reflection of our dealership or the people that work here. One of Star Nissan's technicians pressure tested the radiator and found leaking from the seams. Once the radiator was replaced, our tech road tested your vehicle and found that it was still running with a very rough idle. Coolant was found leaking into the engine in addition to head gasket damage. Our tech then recommended to you that the engine be replaced due to possible cylinder head and block damage. It was also recommended that the vehicle should not be driven. Unfortunately, you elected to postpone the necessary repairs. Again, we apologize you feel as though Star Nissan did not meet your expectations. Feel free to contact us if you have any further questions or concerns.

May 28, 2014

rav 4 I purchase a 2006 rav 4, in march last year and I was charge a bank fee, when I call the bank there is no such thing as bank fee, that finance guy ben More

by nafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
benny
Jun 11, 2014 -

Star Nissan responded

At Star Nissan, we take great pride in making sure that all customers are satisfied with their experiences. We encourage customers to give us feedback so we can continue to improve our sales skills and processes. We do hope that if a customer has a complaint or an issue, it is brought to our attention right away, rather than waiting a year, so we can immediately take care of the situation. Unfortunately, we looked through our records and we were unable to find your information in our system. We ask that you reach out to us directly to discuss this situation.

May 04, 2014

Friendly Environment and Hassle Free The staff at Star Nissan are second to none. They helped me and my girlfriend find the right cars in a timely manner. I received answers to everything More

by Chrism81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ira, Fred
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your review. We are glad to hear that our professional sales team was successful in finding you the vehicle of your choice in a timely manner. We hope you are enjoying your new purchase, and we look forward to seeing you again soon.

April 28, 2014

Great Experience! I called up Star Nissan looking to get some information on all the incentives and rebates Nissan has to offer. I spoke to a young lady, Alicia, she wa More

by bigboss68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alicia
Aug 11, 2014 -

Star Nissan responded

Thank you so much for your business, as well as your review. We are pleased to hear that Alicia and Joe exceeded your expectations as a prospective buyer. At Star Nissan, it is our goal to provide our customers with 100% satisfaction, and we are happy that you left our dealership feeling this way. We hope you are enjoying your purchase, and we look forward to seeing you again soon.

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