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Star Nissan
Bayside, NY
3,466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,466 reviews
June 16, 2015
Friendly, helpful, and quick Yesterday my husband and I walked into this dealership provided our budget and the car we wanted to lease and within 1 hour we were signing papers on Yesterday my husband and I walked into this dealership provided our budget and the car we wanted to lease and within 1 hour we were signing papers on our lease. The staff did their best to give us an excellent deal and we even ended up with a nicer trim of the car than we first anticipated being able to afford. The sales rep we worked with, Fernando, was not pushy at all and was able to work with our numbers. I am extremely happy with our deal and that we now have a brand new SUV as we prepare to welcome baby #3 into our home. I highly recommend this dealer to anyone trying to stay within a budget and anyone looking to move quickly and easily into a lease deal. More
by Jpayoute
Employees Worked With
Fernando Cedeno
May 12, 2015
Helpful service from start to finish I recently found myself in a tough spot. A nail in my tire, bad enough to cause air to leak, and my home dealership is actually in Connecticut. I cal I recently found myself in a tough spot. A nail in my tire, bad enough to cause air to leak, and my home dealership is actually in Connecticut. I called Star Nissan Service an hour before closing time and they told me to come right in. The receptionist (can't remember her name unfortunately) was so polite and patient, even giving me turn by turn directions over the phone. When I got there, Shrenik helped me from start to finish. He was so helpful, going above and beyond to get my tire fixed and to deal with a third party company I have that handles my tire issues. He managed all of my concerns and I left feeling so relieved and so impressed by how efficient they were, especially at such a late hour of the day. More
by kf12
Employees Worked With
Shrenik Delhiwala
April 15, 2015
RUN RUN FAR AWAY FROM STAR NISSAN!!! RUN RUN FAR FAR AWAY THIS DEALERSHIP IS BEYOND SHADY ABSOLUTELY LIES THROUGH THEIR TEETH, SOLD ME A CAR THAT ARRIVED WITH A HUGE HOLE IN THE FRONT BUM RUN RUN FAR FAR AWAY THIS DEALERSHIP IS BEYOND SHADY ABSOLUTELY LIES THROUGH THEIR TEETH, SOLD ME A CAR THAT ARRIVED WITH A HUGE HOLE IN THE FRONT BUMPER, DEEP SCRATCHES ALL OVER THE VEHICLE, NEEDING $2,000 IN SERVICE PRIOR ACCIDENT HISTORY, BALD TIRES. WHEN I CONTACTED THE MANAGER GUS TSOLKAS HE TOLD ME TO GET LOST BASICALLY AND THAT THE CAR WAS SOLD "AS IS" AND THAT HE ISN'T WILLING TO DO ANYTHING FOR ME. TOTAL xxxx BAGS DO NOT DO BUSINESS WITH STAR NISSAN THEY WILL SCREW YOU OVER ROYALLY AND HAVE NO SHAME IN THEIR BUSINESS PRACTICES TYPICAL USED CAR DEALER. STAY AWAY FROM STAR NISSAN, GUS TSOLKAS AND CHRISTINE MANGIONE!!! More
by LuxuryMotors1
Employees Worked With
March 05, 2015
Fake warranty the worst place to buy a car. I bought a car from here in less than a month ago, and the seller told me that I have warranty with any electrical issue the worst place to buy a car. I bought a car from here in less than a month ago, and the seller told me that I have warranty with any electrical issue engine and some other stuff, one week after I started to have problems with the car I took it to the repair center because I had problem with the steering wheel, the pilot seat doesn't move and a check in light, so when they gave me the car back after 2 days they told me that they can't fix the seat because it is not covered by the warranty and they did fix the check in light but then they send me with the airbag light on, so I was pissed off because it is not fair that I just bought the car in this place thinking about the warranty that the seller told me and then they said it is not covered so they told me to take the car again there and they will se if they can fix the seat, 4 days more I was without the car just to receive the call again and they told me they can't fix with the warranty my seat problem and if I want to fix it I have to pay $900. So this is the worst customer service basically it is less than a month that I have the car, the took the car a week and they didn't cover the warranty they offered in the beginning.. Worst place to buy a car I am very disappointed with the service!! More
by Val
Employees Worked With
January 04, 2015
STAY AWAY I NEVER write reviews, but this deserves a couple of lines. Leased 2 cars from this dealership over the course of 4 years. Came in for the 3rd one f I NEVER write reviews, but this deserves a couple of lines. Leased 2 cars from this dealership over the course of 4 years. Came in for the 3rd one for my father. In a matter of 1 hr finalized the deal and put a downpayment on the lease (a salespersons DREAM). Scheduled a delivery date--was turned away and sent home on the day of delivery ( when i was 2 blocks away and was called to come in 30 min before!) because the salesperson wanted to make an extra couple of bucks and said that "there is a better deal in 4 days-- please come then". Needless to say, its 45 days later and the deal never materialized. Kept calling to ask for a refund on my downpayment-- was asked to come in person. Came in twice in person-- the dealership made excuses and turned me away-- "call next day". So, after back and forth for over a month, the manager tells me that I wont be getting a refund and he will be keeping the money. Now, $392 is not a lot of money, however it is still considered stealing. The dealership and management would rather lose a customer that got 2 cars and was in process of leasing a 3rd, and risk fines from DMV for illegal business practices than refunding what rightfully is owed back to the customer. More
by greg
Employees Worked With
Leo, Osiris Cedeno
September 30, 2014
Buyer Beware This was the worst car purchase in my life. They pretend to be friendly but lie through their teeth. Bait and Switch was practiced. They take advan This was the worst car purchase in my life. They pretend to be friendly but lie through their teeth. Bait and Switch was practiced. They take advantage of your vulnerability. They didn't honor rebate even though it took them 4 weeks to get the wrong car. I would caution all who deal with them More
by joann.samide
Employees Worked With
Luis Felix
August 27, 2014
Enjoyable Experience I had the best experience with Star Nissan in Bayside, Osiris and Leo Hernandez were excellent and professional! I would certainly recommend this d I had the best experience with Star Nissan in Bayside, Osiris and Leo Hernandez were excellent and professional! I would certainly recommend this dealership! I was offered a great deal with no hidden fees or gimmicks. I am very happy with my new Nissan Altima and the service I received at Bayside Star Nissan. More
by IvyMarie
Employees Worked With
Leo Hernandez, Osiris Cedeno
August 23, 2014
Excellent Service I would recommend Star Nissan to all my friends and family. A dealer by the name of Gabriel Rodriguez explained every detail of the car so i was extre I would recommend Star Nissan to all my friends and family. A dealer by the name of Gabriel Rodriguez explained every detail of the car so i was extremely excited when i purchesed my car More
by HollywoodHogan42
Employees Worked With
Gabriel Rodriguez
August 21, 2014
Friendly People Great Car at a Great Price Buying a car at Nissan Star was above and beyond what I am used to. My sister has purchased all her cars from them and said they were wonderful. Luc Buying a car at Nissan Star was above and beyond what I am used to. My sister has purchased all her cars from them and said they were wonderful. Lucas my sale person was straight forward, honest, friendly and knew his business. Gus, the manager was great and gave me a great price on my trade in. The overall experience was excellent and I would recommend this dealership to anyone. Ask for Lucas and tell him Ismael sent you. More
by Ismael.V
July 23, 2014
Service Excellent service .the personal is there to help you in every way possible also the attention is Incredible . Will continue doing business with them . Excellent service .the personal is there to help you in every way possible also the attention is Incredible . Will continue doing business with them .thank you for everything More
by Batista072680
Employees Worked With
Luis Felix
