Star Nissan

Rejected on a lease after 15 year company loyalty Nissan let me down after 15 years.Granted, bad credit is a good excuse, but good companies know how to deal with people as people. Nissan let me down after 15 years.Granted, bad credit is a good excuse, but good companies know how to deal with people as people. More

Dishonest - avoid this dealership! Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that we come back in a couple of days for the car.... come back 2 days later and all of the sudden they forgot to include the tax (manager Gus, who promises the world and is a real sweet talker, said “well, when you go to the store don’t you pay tax?”) this is after the agreement was signed! So be careful everyone, they give you a low monthly payment but will end up getting you by saying the price never included the taxes. Under pressure and other circumstances, I had no other choice but to get the car. This was one of the worse experiences ever buying a car. SMDH! Had to give one star so I can post this. More

Star Nissan will defraud you and put your life in jeopardy "Star Nissan will defraud you and put your life in jeopardy " Buyer beware. on November 28 2017 I bought a pre owned 2002 Cadillac Deville from Sta "Star Nissan will defraud you and put your life in jeopardy " Buyer beware. on November 28 2017 I bought a pre owned 2002 Cadillac Deville from Star Nissan of Bayside.. The purchase process was pleasant and stress free . However the real horror was only discovered driving home that the brakes very virtually non existent . Plus a week later we had a high speed blowout due to severely worn tires. I advised the dealership asap and they have not done anything to resolve the issue. the folks literally put on a new inspection sticker . knowing full well it would never pass Please be advised that I have no choice but to move forward in filing a fraud complaint against Star Nissan for unlawfully passing a NYS inspection on the vehicle w hen the car indeed had all four tires , front brakes and tie rods worn below limits. all parts have been retained as evidence.. we did experience a high speed tire blowout 2 weeks ago and needed to be towed to the nearest repair shop. Star Nissan put our lives in jeopardy and others by allowing the car to pass inspection with these obvious defects. I have contacted my attorney as well as the DCA, DMV, BBB, Nissan of North America and finally the NYS Attorney General's office via email to advise them of what happened. Since this was paid via Credit Card, I've asked Chase Fraud team to place a charge back for the entire purchase price. Sorry it had to be this way.Dishonesty at its finest at Star Nissan More

Worst dealership Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used car in April, I had to get my car serviced 4 times and order new parts within a month of buying the vehicle. Then, when I try to bring matters up to the salesman and manager (Gus), I get the run around and my phone calls avoided for days. The worst possible customer service provided by the staff. So I warn all to avoid Star Nissan, buying a car from them means weeks of headaches and fixing all the problems yourself. Sadly you have to not only do research on the vehicle you want, but on the dealership. Not to my surprise, after this has occurred, I find to discover that Star NISSAN has an F with the Better Business Bureau and several complaints. More

horrible service department . go elsewhere !! called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the num called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the number was disconnected. i proceeded to text someone who told me I would get a callback very soon. Three hours later....no call. I tried texting again and was again told I would get a call "soon'. however I was given a different number to call. After waiting another 3 hours I called the number which rang about 12 times. I was prompted to leave my name and number and they will call back. still waiting.... what a waste of a day !!!! maybe the sales dept. is good but God forbid you need service. totally disgusted with their service. BEWARE !! More