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Star Nissan

Bayside, NY

4.7
3,466 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,466 reviews

July 03, 2018

Easy. Fair. Welcoming. I have never felt so comfortable at a car dealership before. No pressure. Very fair, knowledgeable, and accomodating. I would recommend this dealersh More

by susandworkin225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira
Jul 03, 2018 -

Star Nissan responded

I sincerely thank you for going out of your way to write this review about Star Nissan. We try to create a comfortable and stress-free environment for each and every customer. I'm glad your time with us was well spent! If you have any further needs, please come back to see us. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 02, 2018

Nice people nice price and very satisfied with my purchase Salesmen were very nice I am very satisfied with my purchase and I would look forward to come back for my future purchasement thank you guys! More

by ICEROOM1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Star Nissan responded

Hello and thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

Great Service! Fred was super helpful and knowledgeable throughout the whole process of leasing my new car. I would highly recommend Star Nissan to all my friends an More

by Tim D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Star Nissan responded

Tim, thank you for the feedback! I am happy to hear of your positive experience at Star Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

very friendly,diligent,and professional. Every employee was very friendly. I've been to Star Nissan many times and have never had a bad experience. Not pushy,tell you exactly what you need an More

by mikedup62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cedeno, Elliott Rothman
Jul 02, 2018 -

Star Nissan responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; I will be sure to share it with the team! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

Quality service The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend More

by tchenmpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tina Hou
Jul 02, 2018 -

Star Nissan responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

Very professional Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty ha More

by JOELSHAW42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Morales
Jul 02, 2018 -

Star Nissan responded

Thank you for the kind words, Joel. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication.  I appreciate the time it took for you to give us this feedback.  At Star Nissan, we value our customers and we look forward to seeing you down the road. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 26, 2018

Pleasant experience and speedy. Convenient location. Clean and speedy. Employees are very nice an mannerly. Prices are moderate. Coffee in the waiting room makes our wait more pleasa More

by SONIABEZDIKIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the agent who took care of me. he was wonderful. sorry!
Jun 29, 2018 -

Star Nissan responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Star Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 24, 2018

great and honest service; clean facilities I love Star Nissan. I trust them and I feel they do competent and honest work. I feel very comfortable servicing both my cars there More

by AZIZAAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Casiano, Barry Ranjbar
Jun 29, 2018 -

Star Nissan responded

Thank you for the positive review, and thank you for trusting us with your vehicle! Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 23, 2018

Read the reviews and what people are complaining about Christine Mangione is a stand up salesperson at Star Nissan. She is professional, communicative and stands by her word, with all the sleazy dealersh More

by Bunny321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Mangione
Jun 29, 2018 -

Star Nissan responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Christine was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 21, 2018

Tried to scam me Did not like this place at all. Told me my brakes were shot, I took the car elsewhere and they said my brakes are perfect. No amenities in the waiting More

by Unhappy Client
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Do not want to get anyone in trouble
Jun 29, 2018 -

Star Nissan responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Star Nissan. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

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