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Star Nissan
Bayside, NY
3,908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,908 reviews
December 09, 2020
Every person with whom I spoke was very patient and helpful and I was very happy to get my problem resolved quite quickly but your prices are a scandal! Repairing your car should not put you in debt. helpful and I was very happy to get my problem resolved quite quickly but your prices are a scandal! Repairing your car should not put you in debt. More
by passomaria
Verified CustomerEmployees Worked With
Service dept receptionist, Robert Davila
December 09, 2020
The service worker did an excellent job informing me of what did happen and what would need to be done. I have worked with him before and he has always done a great job. what did happen and what would need to be done. I have worked with him before and he has always done a great job. More
by RON.BRITT
December 08, 2020
Second time in the service department for water issues inside cabin on a 2019 SUV. First time waited 5 hours to find the issue was not resolved. Robert was the service agent. Second time a left the SUV inside cabin on a 2019 SUV. First time waited 5 hours to find the issue was not resolved. Robert was the service agent. Second time a left the SUV overnight and was told it can be pickup by 6:30am next day. When I arrived Robert didn't know why I was there and then told me I had to wait until 7am to sign the release. Still had to wait for someone to release the SUV keys and the SUV was left with all of the plastic covers inside. Very bad experience. I just hope the problem is resolve this time. More
by javs357
Employees Worked With
December 07, 2020
Humphrey was very spot on with his information and overall attention. He was very patient with me during the whole process! Great service! I was very anxious to get into my new car and he made it happ overall attention. He was very patient with me during the whole process! Great service! I was very anxious to get into my new car and he made it happen sooner than later. Gus the manager was also very detailed and very upfront about the process and was there to answer any additional questions and concerns I had. This was my third time doing buisness with Star Nissan and Humphrey.. will be coming back for sure! More
by Chrismced88
December 06, 2020
I take the surveys all the time and I tell you the same thing I have no problem with tiny son you guys are amazing your friendliness occurred Enis from the top to the bottom five stars across-the-board thing I have no problem with tiny son you guys are amazing your friendliness occurred Enis from the top to the bottom five stars across-the-board More
by ANGELH3
Employees Worked With
December 05, 2020
Chris Butler was very knowledgeable, professional and helpful. We were not rushed, he allowed us to take our time to make a decision. this was a very good experience. helpful. We were not rushed, he allowed us to take our time to make a decision. this was a very good experience. More
by FENNIETWO
Employees Worked With
Chris Butler
December 05, 2020
I have purchased many vehicles from star and the staff and management have been extremely accomadating , courteous professional and knowledgeable with each sale. Great place to purchase a great car and management have been extremely accomadating , courteous professional and knowledgeable with each sale. Great place to purchase a great car More
by JDJRMILLS
December 04, 2020
Third transaction with Tony and he’s always fantastic, straight forward, and easy to work with. It’s a great dealership overall. I’ll be back for my fourth. straight forward, and easy to work with. It’s a great dealership overall. I’ll be back for my fourth. More
by Sean1999
Employees Worked With
December 03, 2020
Everyone at Nissan was attentive and on point. Especially Bob and Ira. I’ve been back there for my last 4 car leases. Pure excellence Especially Bob and Ira. I’ve been back there for my last 4 car leases. Pure excellence More
by Gail Melchiorre
Employees Worked With
December 03, 2020
Very professional and knowledgeable staff, answering any questions thrown at them without a problem. I was treated with the upmost respect and made me feel at ease. questions thrown at them without a problem. I was treated with the upmost respect and made me feel at ease. More
by Smokey911
Employees Worked With
