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Star Nissan
Bayside, NY
3,699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,699 reviews
August 09, 2020
I received excellent and fast service! I was greeted courteously, professionally and with a smile. Social distancing was taken seriously by Nissan. I received my car promptly courteously, professionally and with a smile. Social distancing was taken seriously by Nissan. I received my car promptly More
by CYNTHIANAUGHT0NM3
Verified CustomerEmployees Worked With
August 07, 2020
The people at Nissan were quick, helpful and polite, efficient and skilled. I do wish more employees had masks on though. That was a concern. efficient and skilled. I do wish more employees had masks on though. That was a concern. More
by EH
Employees Worked With
August 07, 2020
Horrible experience, would rate negative 10. Warranty covered item should provide a loaner or pay for a rental. You had my car over a week so I had to pay for a rental that was supposed to be all covered covered item should provide a loaner or pay for a rental. You had my car over a week so I had to pay for a rental that was supposed to be all covered by warranty. More
by calvinjgordon
Employees Worked With
Arnold muicela
August 07, 2020
I enjoy going to this location whenever my vehicle requires servicing. The staff is friendly and very professional; in addition to its cleanliness. Thanks to everyone. requires servicing. The staff is friendly and very professional; in addition to its cleanliness. Thanks to everyone. More
by CPADILLA
Employees Worked With
August 06, 2020
They are the nicest people to deal with. I once lost hundreds of dollars worth of gift cards held together by a rubber band during my move from one apt to another. I searched high and low and could not hundreds of dollars worth of gift cards held together by a rubber band during my move from one apt to another. I searched high and low and could not find them. When I took my car in for service months later- the cards were found and left for me in my cup holder. More
by allisonwanger
Employees Worked With
August 06, 2020
The only dealer service center I go to that I rely on to have professional advisors who give great customer service on every visit I make. have professional advisors who give great customer service on every visit I make. More
by ABDI
Employees Worked With
Ronnie Morales and Robert Davila
August 03, 2020
I went in December to have my vehicle service (oil change) but for some reason that was never done. I was there again in 08/01 and I asked the rep when was the date of my last oil change and he told m change) but for some reason that was never done. I was there again in 08/01 and I asked the rep when was the date of my last oil change and he told me August 2019. I told no that I was there last December For an oil change, he said no that I was there fir my tires. However I was there specifically for an oil change and ask the rep to also check to see if I need new tires. This is not acceptable and I’m very upset that I was diving my vehicle for over a year with no maintenance service. Also when I reviewed my maintenance receipt my email address was changed without my knowledge. Totally different email address. My other concern was that I called ahead of time to see if I need an appointment due to the COVID and was no, however when I went there on Saturday there was no waiting area available, I went there by myself and had to stand outside for over an hour until my vehicle was ready. I can all the way from Nassau county and it was impossible for me to get a ride back to my home. There should at least be an area for people to wait if needed but with some sense of social distancing. Service was great a few years back but now it’s going downhill. More
by TIWARICHANDRA
Employees Worked With
August 02, 2020
Good service but needs outdoor seating with awning for people waiting for their car being fixed. The waiting room had to close due to Covid-19 issues. people waiting for their car being fixed. The waiting room had to close due to Covid-19 issues. More
by KWW5665
Employees Worked With
August 01, 2020
Robert Davila great in the service department. Took too long 4 hours and another 3.5 hours. Tooooooo freakin long to fix a toggle switch on the lift gate which seems to be an on goin problem long 4 hours and another 3.5 hours. Tooooooo freakin long to fix a toggle switch on the lift gate which seems to be an on goin problem More
by ROCCOBAYSIDE
Employees Worked With
Robert Davila
August 01, 2020
I went to 40-21 172nd. St., Flushing to the service department. My advisor who helped me was Sang Meyeon Jung. He was very good and thorough in describing what my car needed. department. My advisor who helped me was Sang Meyeon Jung. He was very good and thorough in describing what my car needed. More
by SPEECHGK
Employees Worked With
Sang Meyeon Jung
