Star Nissan

Excellent experience staff cared about what I wanted and needed. Bob was excellent really felt a sense of caring about me and my needs excellent job needed. Bob was excellent really felt a sense of caring about me and my needs excellent job More

Not happy- will not be back. I came in for oil change and tire rotation. The person who attended me gave me the paperwork and it showed over $110. I asked why so much also infor I came in for oil change and tire rotation. The person who attended me gave me the paperwork and it showed over $110. I asked why so much also informed him that I had an e-mail w/ coupons. He said I can showed them at the end for adjusting the price and synthetic oil was what my car uses. Car was done and Bill was still over $110. I told the guy about the discount and he said I needed to show them at the beginning... not what he told me initially. I showed the discount and he informed me the car did not need a tire rotation and yet my bill was still over $110. After discount and no tire rotation my oil change was over $68 - I have never paid tooo much for an oil change and that was w/ discount. Will not recommend a place where they overcharge and charge you for services they did not provide. More

Took my car in for an oil change, had to wait more than Took my car in for an oil change, had to wait more than half an hour and there was no seating inside or out for the customers. Took my car in for an oil change, had to wait more than half an hour and there was no seating inside or out for the customers. More

Robert helped me when I went for my Maxima's car inspection and oil change in July. Technician found that the brake actuator had to be replaced and brake fluid changed - all covered under warranty. inspection and oil change in July. Technician found that the brake actuator had to be replaced and brake fluid changed - all covered under warranty. Great service with a smile. More

Excellent services The wait time is much less than I expect. They handle the pandemic situation quite well. No one is allowed to sit at the waiting room. I respect th The wait time is much less than I expect. They handle the pandemic situation quite well. No one is allowed to sit at the waiting room. I respect their rule. More

Keep up the great customer service.Ur employees are ur asset Customer experience always make a difference at any establishment you go to. Gentleman Sang Jung (Chris) was very patient, friendly & with a sense of Customer experience always make a difference at any establishment you go to. Gentleman Sang Jung (Chris) was very patient, friendly & with a sense of humor. From my call with him to schedule an appointment, till I arrive for some paperwork, car maintenance and have my car mirror assessed was a pleasant one. 1st time at Star Nissan on 40-20 172nd. They put on plastic on the driver seat, steering wheel & floor to protect it once you give them the car, I am guessing due to covid19. Everyone had masks on and the office had a protective plastic barrier between the customer and their staff. Got my car back in 2.5hrs all fixed. Waiting room was closed. I was lucky that Nissan covered our mirror issue so I didn't have to pay this time. Part of Nissan manufacture warranty. I was worried I had to pay for labor, but they didn't charge for it. Phew..Good thing as we all had extra bills to pay with this ongoing pandemic. Kudos to all the staff who are working hard outside the office with a mask on. Not easy in this heat. Keep up the great work Chris & Juan! While I can't see you smile with a mask on, I can tell your eyes were smiling & laughing with me:) More

Always a pleasure getting my car worked on at Star Nissan. Very thorough and knowledgeable! I live in the Bronx and go out to Queens and will continue to do so! Nissan. Very thorough and knowledgeable! I live in the Bronx and go out to Queens and will continue to do so! More

Good service. Staff was professional.The only problem Good service. Staff was professional. The only problem was do to Covid-19. The waiting room was close. Customers were required to wait outside. Than Good service. Staff was professional. The only problem was do to Covid-19. The waiting room was close. Customers were required to wait outside. Thanks More

I am pleased to use star Nissan to service the two cars that I have, I see Robert Davila and he served me very well that I have, I see Robert Davila and he served me very well More