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Star Nissan

Bayside, NY

4.7
3,462 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,462 reviews

October 20, 2020

Great service. The waiting time was short and everything got done as expected. If the waiting room has more seats will be better but it is understandable due to COVID-19. More

by raymond2828
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mueller
Oct 23, 2020 -

Star Nissan responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 19, 2020

This place has a very good service and good workers. They checked the car very well and throughly. The worker answered my questions well and gave good explanations. More

by SMGUAMAN15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Star Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience at Star Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 17, 2020

Staff is kind, efficient and professional. They take the time to explain everything and show you how everything works in the car. My 3rd lease, and will continue with Star Nissan! More

by forgetfuldoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Star Nissan responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 16, 2020

I like star nissan, the costumer service is outstanding. I have an issue with the maf sensor and the computer not reading it... I had to take the car back after the first time they tried to fix the issue an More

by RODSTERNYC75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Star Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 16, 2020

Highly recommend.. Excellent customer service by Chris Jung...The estimate was 3 to 4 hours for replace ABS actuator but was done within 2 hours. Thank you !! More

by MICHMARKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jung
Oct 21, 2020 -

Star Nissan responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Star Nissan Inc satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 16, 2020

Came to the service department for an oil change late in the afternoon was told it would take about an hour I was able to get in and out in that hour very happy with the service and with Mark Mueller More

by GKTLOT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mueller
Oct 21, 2020 -

Star Nissan responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Star Nissan Inc, we value our customers and we look forward to seeing you on your next visit. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 16, 2020

Every time I go there they treat me very well. They are very knowledgeable and cordial. Make me feel very comfortable. And the personal at front are also very nice. More

by ADDERHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Oct 21, 2020 -

Star Nissan responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 16, 2020

Always ready to take care of my Nissan Leaf. The person at the entrance, Mr. Davila and the lady in the billing department were very polite and efficient. I was we explained every part of the process and More

by Judithrocio1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Dávila
Oct 21, 2020 -

Star Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 15, 2020

They couldn’t figure out how to install NISMO brake lines on my 370Z and once they did install them they damaged them. They didn’t properly bed my new brake pads so they squeak. They also damaged all four b More

by SPDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo, the Nissan mechanic
Oct 16, 2020 -

Star Nissan responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 15, 2020

I had such a great experience at Star Nissan. They worked with me to help me get exactly what I was looking for. They were also very informative. I am happy I came to the right place! More

by porter_ranae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Star Nissan responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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