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Star Nissan
Bayside, NY
3,462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,462 reviews
December 12, 2020
This was third time going for same problem....water leak from drain inside my car, They suggested I come every 6 month and have them drain. I still have same problem and it’s very annoying. from drain inside my car, They suggested I come every 6 month and have them drain. I still have same problem and it’s very annoying. More
by rslyn12
Verified CustomerEmployees Worked With
Sang Meyeon Jung
December 10, 2020
I bought 2003 Nissan Maxima and have been a loyal customer for 17 years; however highly disappointed this past Monday visit. Had an oil change and wanted to have a headlight replaced. Shocked that customer for 17 years; however highly disappointed this past Monday visit. Had an oil change and wanted to have a headlight replaced. Shocked that one replacement would be $250 plus labor? It seemed highly overcharged and the service forgot to replace the recalled Takata More
by ROSTG19
Employees Worked With
Manager parts
December 10, 2020
Chris Butler was very knowledgeable, professional and helpful. He answered all the questions my daughter and I had regarding the leasing process. This was a very good experience. helpful. He answered all the questions my daughter and I had regarding the leasing process. This was a very good experience. More
by CAMCKENZIE2
Employees Worked With
Chris Butler
December 10, 2020
Very nice attention by Joe and the finance person. Very attentive, respectful,willing to answer all questions and gave a lot of information about the car and services attentive, respectful,willing to answer all questions and gave a lot of information about the car and services More
by NIGIRETH29
Employees Worked With
December 09, 2020
The service worker did an excellent job informing me of what did happen and what would need to be done. I have worked with him before and he has always done a great job. what did happen and what would need to be done. I have worked with him before and he has always done a great job. More
by RON.BRITT
December 09, 2020
Every person with whom I spoke was very patient and helpful and I was very happy to get my problem resolved quite quickly but your prices are a scandal! Repairing your car should not put you in debt. helpful and I was very happy to get my problem resolved quite quickly but your prices are a scandal! Repairing your car should not put you in debt. More
by passomaria
Employees Worked With
Service dept receptionist, Robert Davila
December 08, 2020
Second time in the service department for water issues inside cabin on a 2019 SUV. First time waited 5 hours to find the issue was not resolved. Robert was the service agent. Second time a left the SUV inside cabin on a 2019 SUV. First time waited 5 hours to find the issue was not resolved. Robert was the service agent. Second time a left the SUV overnight and was told it can be pickup by 6:30am next day. When I arrived Robert didn't know why I was there and then told me I had to wait until 7am to sign the release. Still had to wait for someone to release the SUV keys and the SUV was left with all of the plastic covers inside. Very bad experience. I just hope the problem is resolve this time. More
by javs357
Employees Worked With
December 07, 2020
Humphrey was very spot on with his information and overall attention. He was very patient with me during the whole process! Great service! I was very anxious to get into my new car and he made it happ overall attention. He was very patient with me during the whole process! Great service! I was very anxious to get into my new car and he made it happen sooner than later. Gus the manager was also very detailed and very upfront about the process and was there to answer any additional questions and concerns I had. This was my third time doing buisness with Star Nissan and Humphrey.. will be coming back for sure! More
by Chrismced88
December 06, 2020
I take the surveys all the time and I tell you the same thing I have no problem with tiny son you guys are amazing your friendliness occurred Enis from the top to the bottom five stars across-the-board thing I have no problem with tiny son you guys are amazing your friendliness occurred Enis from the top to the bottom five stars across-the-board More
by ANGELH3
Employees Worked With
December 05, 2020
Chris Butler was very knowledgeable, professional and helpful. We were not rushed, he allowed us to take our time to make a decision. this was a very good experience. helpful. We were not rushed, he allowed us to take our time to make a decision. this was a very good experience. More
by FENNIETWO
Employees Worked With
Chris Butler
