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Star Nissan

Bayside, NY

4.7
3,462 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,462 reviews

May 03, 2021

They are always pleasant and helpful. They keep me informed about the work they are doing on my car. They give me an estimated time and my car has always been ready earlier or on time. More

by CMSCHANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 02, 2021

Although dealership had good ratings online our experience was not good. Had an appointment to price and test drive 2021 Rogue. The salesman acted bored and passed condescending comments. He wante More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Kolb
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Star Nissan responded

We appreciate learning about your recent visit with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 01, 2021

Everyone was very professional and friendly. The gentleman who attended me was very informative. The wait time was not long at all. The waiting area was comfortable. More

by KARENESVIDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 05, 2021 -

Star Nissan responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 01, 2021

My whole experience was awesome. Staff members are professional, knowledgeable and courteous. I am glad I made the choice to go here. The staff and service was Awesome. More

by MSHOLLINGSWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia C. Cason and the person who fixed my car he is honest and know the car well
May 05, 2021 -

Star Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 01, 2021

Good service and faster I have 3 free change oils so this is my first time I am so happy Thank e star Nissan gracias More

by MYRMLOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humphrey Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Star Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 29, 2021

I Waited almost 3 hours for an oil change and however many point inspection. That was not the fault of Robert Davila, but I was not told that it would take that long either. More

by FAT2PHAT68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
May 04, 2021 -

Star Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 27, 2021

I was there for my 1st oil change on my 2020 maxima. The staff in the service department was extremely helpful friendly and engaging. Which makes it a pleasure to do business with people like that. More

by Luvtgofast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Star Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 26, 2021

Came to service last year. Loved it then and loved the service even more this year. The Service at nissan was Awesome. Thank you very much. More

by BFNOVALZ65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Star Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 25, 2021

Unfortunately, my experience here was not good. The center seems headed by an inexperienced Manager who encourages rude and unfriendly behavior by their "Advisors" and technicians (who seem slipslod an More

by Menakikundu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RONNIE MORALES (service manager)
Apr 27, 2021 -

Star Nissan responded

Here at Star Nissan, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 25, 2021

Rocco was not only professional but also courtesy and answered all my questions in regards to my purchase. I had a smooth experience working with this dealer. More

by penggao424218
Recommend Dealer
Yes
Employees Worked With
Rocco
Apr 27, 2021 -

Star Nissan responded

Reviews like yours are truly a breath of fresh air! Rocco is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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