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Star Nissan

Bayside, NY

4.7
3,462 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,462 reviews

May 14, 2021

Bobby is great to work with. Can’t wait to work with him again. Very friendly and professional service. He takes time to understand the customers and very knowledgeable with help. More

by Salvatore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Star Nissan responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 13, 2021

The Best! I made the switch to make Star my home dealer and servicer. Due to the great service. Also my service and warranty was checked and verified. More

by Jonlbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Star Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 13, 2021

I came to Nissan service to get my inspection done and the manager Robert and the staff got me in and out of there pretty quickly. Very happy with my visit. More

by WANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flushing Service Manager Robert Davila
May 18, 2021 -

Star Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 12, 2021

The service provided by the rep was excellent. The general pricing policy for servicing a car from Nissan needs some adjustment. It's way too expensive compared to other car dealers in a similar produ More

by AMGRANT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Cason
May 14, 2021 -

Star Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 12, 2021

I have great services. Customer service and maintenance man were responsible and respectful. Maintenance person took good interest in my car. Excellent service from everyone. More

by Viola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Star Nissan responded

Viola, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 10, 2021

The sales representative was very friendly informed for what I needed. He explained every detail of the vehicle and options. Was very satisfied with my choice. More

by miocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Star Nissan responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 10, 2021

I went to get my car oil change and my state registration done. Last time I was there I was told my filters needed to be changed and this time I wasn’t told anything so that was confusing. More

by metienne624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Star Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 10, 2021

Service done to my car but all problems weren’t completely fixed. I was told that the problems would be fix waited for over 3 hours and the job wasn’t complete. More

by Chris.calderon7510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name.
May 11, 2021 -

Star Nissan responded

Chris, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 14, 2021 -

Chris.calderon7510 responded

Hello Diana I am now seeing this email. Whilst my car broke down this morning after stalling out on the high way almost causing an accident. This is unacceptable I sent hours on a Sunday morning watching people arrive after me and leave before me for me to spend about $900 and now today to have to take my car to a closer Nissan because I couldn’t afford to send it to Star Nissan and then to have to pay even more money for a problem that should’ve been taken care of 3 weeks ago. I am now missing a day of work because of this inconvenience.

May 09, 2021

Excellent service good staff they take care of the customer they explain everything all the details they show me all the prices are very good go through with everything they are very good More

by alifnasrallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rococo cervone
May 12, 2021 -

Star Nissan responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 08, 2021

The service that were provided to me at star nissan was excellent. From the sale person to the service department. I would recommend star nissan More

by Rramphaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again in the future. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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