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Star Nissan

Bayside, NY

4.7
3,460 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,460 reviews

July 11, 2021

Confortable nice good attention nice people I’m happy Confortable nice good attention nice people I’m happy with my car Ali is a good sales recommend Nissan star dealer and I’m happy with my rogue 2021 More

by IRALDITA24
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ali
Jul 14, 2021 -

Star Nissan responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 11, 2021

Mechanic forgot to change the rear wiper blade that i paid for. This is the second time that I have received poor service. The last time I was missing a bolt on my fender cover. Please have your service More

by SNANDIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Star Nissan responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 11, 2021

Great job, excellent costumer service. I recommend Nisan to anyone. Really nice people - clean neat waiting area - excellent value - even a coffee while waiting! Thanks and highly recommend More

by GRKLETA96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Star Nissan responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 10, 2021

The manager was rude. My car was towed there for service. I called to inform them the collision light was coming on at 9am. I went to pick my car up after 12pm and my car was not looked at. More

by Mona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Star Nissan responded

That is not the kind of experience we seek to provide, Mona. Please call us when you can so we can address this together. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 10, 2021

Do not come here to this dealership they do not understand loyalty. 5 Nissans we own and we couldn’t renew a lease. Diana is rude and unprofessional did not even attempt to help us workout a deal. More

by aarboleda91
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor was very professional and respectful
Jul 12, 2021 -

Star Nissan responded

Here at Star Nissan Inc, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. Please contact me at your convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 09, 2021

I'm happy also I like nissan car and sales person Mr addi very kind honest everything so good someone looking for car I'm recommend 👌 More

by eom2008
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 09, 2021

Staff was friendly for most part. However when I first arrived to park in the customer parking area. One of the staff referred to me as “a you” which was very impolite. More

by VCANDELO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Cerrone given him 5 stars
Jul 14, 2021 -

Star Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 08, 2021

WelcomingPleasant environment Straight forward leasing Welcoming Pleasant environment Straight forward leasing deal Staff was friendly, knowledgeable and helpful. I like the service department, which More

by ANJANNETTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita
Jul 13, 2021 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 08, 2021

Waited over 3 hours for a oil change. Horrible communication with service advisor and customers. Need to work on communication with their guest. Other than the wait car came back good More

by John jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Star Nissan responded

Thank you for the great feedback, John! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 08, 2021

your service department charges $35 plus $160 labour for oil change and labor too much smh !!! I paid $54 at Rockaway Nissan plus multi inspection More

by General
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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